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RemX

Call Center Customer Service Representative

RemX, Houston, Texas, United States, 77246

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RemX is partnering with a leading healthcare services provider to hire experienced Call Center Customer Service Representative- Healthcare Focus. We're looking for individuals with at least one year of proven call center experience who are ready to make an impact in a fast-paced, performance-focused environment. If you're detail-oriented, tech-savvy, and thrive in high-volume settings, this is your opportunity to grow your career while supporting healthcare operations.

Title: Call Center Customer Service Representative- Healthcare Focus

Compensation: $16/hour - Weekly Pay

Location: Work from Home but must have a quiet home office environment and reside near Houston, TX

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

WHAT YOU WILL DO

Make high-volume outbound calls to healthcare providers Request and obtain medical records Perform account research and update notes using call center software Enter data with high accuracy Meet call center metrics while adhering to HIPAA regulations WHAT YOU HAVE

Must have Minimum 1 year of call center experience (required) Experience handling high-volume calls Strong verbal and written communication skills Must be comfortable on camera during work hours Quiet home workspace and reliable internet Proficient with computers and able to navigate multiple screens High School Diploma or GED WHY JOIN US?

Comprehensive training to set you up for success Great work/life balance Access to skill-building courses Supportive team environment