The Hartford
AVP Strategic Initiatives - NS05AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Position Overview
The Hartford is seeking an experienced Assistant Vice President of AI Governance to lead the strategic development and implementation of comprehensive AI lifecycle frameworks. This role will ensure consistent execution of AI projects while maintaining safety, compliance, and regulatory adherence across the organization. The AVP will be instrumental in establishing governance structures that balance innovation velocity with risk management across diverse AI implementation scenarios and will continue refining and adapting the framework as AI technologies and regulatory expectations evolve.
Primary Accountability
Lead the development of comprehensive AI lifecycle frameworks encompassing activities, risk assessments, and approval processes that enable consistent AI project execution while ensuring safety and compliance with regulatory expectations. Drive the creation of differentiated governance approaches for various AI scenarios and risk profiles.
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT preferred) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Must be eligible to work without company sponsorship.
Key Responsibilities:
AI Lifecycle Development & Framework Design
Develop AI Lifecycle process for various AI project types: Design and implement lifecycle frameworks for internally built AI solutions, 3rd party AI models, and productivity platform use cases
Risk-Based Differentiation: Create tiered governance approaches based on risk levels, including low-risk self-service paths and high-risk comprehensive review processes
Cross-Functional Integration: Partner with Data & AI organization, CIO, Architecture, SSRE, Legal, Compliance, ERM and Third-Party Risk teams to ensure comprehensive lifecycle coverage
Governance Process Implementation
Approval Process Design: Evolve Gen AI review board process
Checkpoint Implementation: Define and implement multiple governance checkpoints with clear governing criteria for each stage
Documentation Standards: Lead the development of comprehensive documentation requirements, reference guides, and alignment to existing policies, standards, and controls
GCP Integration: Integrate AI governance frameworks with Google Cloud Platform services and other enterprise platforms
Oversee the vendor selection and implementation of an AI Governance system, to instrument the AI life cycle activities and signoffs and manage the inventory and AI portfolio reporting
Knowledge Management & Enablement
Knowledge Hub Creation: Build and maintain a centralized repository of AI governance resources, best practices, and guidance materials
Process Instrumentation: Implement measurement and tracking systems for governance process effectiveness and adoption
Change Management: Lead organizational change initiatives to drive adoption of AI governance frameworks across business units
Compliance & Risk Management
Regulatory Alignment: Ensure AI governance frameworks meet current and emerging regulatory requirements, partnering with legal and compliance
Risk Assessment: Develop and maintain risk identification processes and automated approval pathways for appropriate use cases, in partnership with ERM and other risk governors
Vendor Management: Create governance frameworks for third-party AI solutions and ensure routines are implemented to achieve regulatory compliance
Performance & Value Tracking
Adoption Metrics: Establish and monitor key performance indicators for governance framework adoption and effectiveness
Value Measurement: Develop methodologies to track and report on the business value delivered through governed AI implementations
Continuous Improvement: Drive iterative enhancement of governance processes based on feedback and performance data
Qualifications
Bachelor's degree required; Master's degree in Business, Technology, Risk Management, or related field preferred
15+ years of experience in governance functions, risk management, AI\ML operations or technology program management
5+ years experience with AI/DS/ML projects
Demonstrated experience partnering with Legal, Compliance, and Risk Management functions and building governance frameworks
Strong understanding of AI/ML technologies and associated governance challenges
Technical Competencies
Deep understanding of AI/ML technologies, deployment models, and associated risks
Experience with cloud platforms (preferably GCP) and enterprise technology governance a plus
Knowledge of regulatory frameworks relevant to AI (e.g. NAIC, NIST, Google SAIF)
Familiarity with risk management frameworks and compliance processes
Preferred Qualifications
Experience with agile governance approaches and DevOps integration
Background in insurance, financial services, healthcare, or other highly regulated industries
Prior experience with AI ethics and responsible AI frameworks
Prior experience with process optimization and change management in complex environments
Key Competencies
Proven track record of leading cross-functional initiatives and driving organizational change
Cross-functional collaboration, strong partnership and stakeholder management
Excellent communication and stakeholder management skills
Ability to translate complex technical concepts into business-relevant governance requirements
Strong analytical and problem-solving capabilities
Experience building and scaling governance processes in dynamic, fast-paced environments
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$176,000 - $264,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (https://www.thehartford.com/about-us) | Our Culture (https://www.thehartford.com/about-us/corporate-culture) | What It's Like to Work Here (https://www.thehartford.com/careers/our-employees) | Perks & Benefits (https://www.thehartford.com/careers/benefits)
Every day, a day to do right.
Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
About Us (https://www.thehartford.com/about-us)
Our Culture
What It's Like to Work Here (https://www.thehartford.com/careers/our-employees)
Perks & Benefits (https://www.thehartford.com/careers/benefits)
Legal Notice (https://www.thehartford.com/legal-notice)
Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation)
EEO
Privacy Policy (https://www.thehartford.com/online-privacy-policy)
California Privacy Policy
Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)
International Privacy Policy
Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)
Unincorporated Areas of LA County, CA (Applicant Information)
MA Applicant Notice (https://www.thehartford.com/ma-lie-detector)
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Position Overview
The Hartford is seeking an experienced Assistant Vice President of AI Governance to lead the strategic development and implementation of comprehensive AI lifecycle frameworks. This role will ensure consistent execution of AI projects while maintaining safety, compliance, and regulatory adherence across the organization. The AVP will be instrumental in establishing governance structures that balance innovation velocity with risk management across diverse AI implementation scenarios and will continue refining and adapting the framework as AI technologies and regulatory expectations evolve.
Primary Accountability
Lead the development of comprehensive AI lifecycle frameworks encompassing activities, risk assessments, and approval processes that enable consistent AI project execution while ensuring safety and compliance with regulatory expectations. Drive the creation of differentiated governance approaches for various AI scenarios and risk profiles.
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT preferred) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Must be eligible to work without company sponsorship.
Key Responsibilities:
AI Lifecycle Development & Framework Design
Develop AI Lifecycle process for various AI project types: Design and implement lifecycle frameworks for internally built AI solutions, 3rd party AI models, and productivity platform use cases
Risk-Based Differentiation: Create tiered governance approaches based on risk levels, including low-risk self-service paths and high-risk comprehensive review processes
Cross-Functional Integration: Partner with Data & AI organization, CIO, Architecture, SSRE, Legal, Compliance, ERM and Third-Party Risk teams to ensure comprehensive lifecycle coverage
Governance Process Implementation
Approval Process Design: Evolve Gen AI review board process
Checkpoint Implementation: Define and implement multiple governance checkpoints with clear governing criteria for each stage
Documentation Standards: Lead the development of comprehensive documentation requirements, reference guides, and alignment to existing policies, standards, and controls
GCP Integration: Integrate AI governance frameworks with Google Cloud Platform services and other enterprise platforms
Oversee the vendor selection and implementation of an AI Governance system, to instrument the AI life cycle activities and signoffs and manage the inventory and AI portfolio reporting
Knowledge Management & Enablement
Knowledge Hub Creation: Build and maintain a centralized repository of AI governance resources, best practices, and guidance materials
Process Instrumentation: Implement measurement and tracking systems for governance process effectiveness and adoption
Change Management: Lead organizational change initiatives to drive adoption of AI governance frameworks across business units
Compliance & Risk Management
Regulatory Alignment: Ensure AI governance frameworks meet current and emerging regulatory requirements, partnering with legal and compliance
Risk Assessment: Develop and maintain risk identification processes and automated approval pathways for appropriate use cases, in partnership with ERM and other risk governors
Vendor Management: Create governance frameworks for third-party AI solutions and ensure routines are implemented to achieve regulatory compliance
Performance & Value Tracking
Adoption Metrics: Establish and monitor key performance indicators for governance framework adoption and effectiveness
Value Measurement: Develop methodologies to track and report on the business value delivered through governed AI implementations
Continuous Improvement: Drive iterative enhancement of governance processes based on feedback and performance data
Qualifications
Bachelor's degree required; Master's degree in Business, Technology, Risk Management, or related field preferred
15+ years of experience in governance functions, risk management, AI\ML operations or technology program management
5+ years experience with AI/DS/ML projects
Demonstrated experience partnering with Legal, Compliance, and Risk Management functions and building governance frameworks
Strong understanding of AI/ML technologies and associated governance challenges
Technical Competencies
Deep understanding of AI/ML technologies, deployment models, and associated risks
Experience with cloud platforms (preferably GCP) and enterprise technology governance a plus
Knowledge of regulatory frameworks relevant to AI (e.g. NAIC, NIST, Google SAIF)
Familiarity with risk management frameworks and compliance processes
Preferred Qualifications
Experience with agile governance approaches and DevOps integration
Background in insurance, financial services, healthcare, or other highly regulated industries
Prior experience with AI ethics and responsible AI frameworks
Prior experience with process optimization and change management in complex environments
Key Competencies
Proven track record of leading cross-functional initiatives and driving organizational change
Cross-functional collaboration, strong partnership and stakeholder management
Excellent communication and stakeholder management skills
Ability to translate complex technical concepts into business-relevant governance requirements
Strong analytical and problem-solving capabilities
Experience building and scaling governance processes in dynamic, fast-paced environments
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$176,000 - $264,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (https://www.thehartford.com/about-us) | Our Culture (https://www.thehartford.com/about-us/corporate-culture) | What It's Like to Work Here (https://www.thehartford.com/careers/our-employees) | Perks & Benefits (https://www.thehartford.com/careers/benefits)
Every day, a day to do right.
Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
About Us (https://www.thehartford.com/about-us)
Our Culture
What It's Like to Work Here (https://www.thehartford.com/careers/our-employees)
Perks & Benefits (https://www.thehartford.com/careers/benefits)
Legal Notice (https://www.thehartford.com/legal-notice)
Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation)
EEO
Privacy Policy (https://www.thehartford.com/online-privacy-policy)
California Privacy Policy
Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)
International Privacy Policy
Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)
Unincorporated Areas of LA County, CA (Applicant Information)
MA Applicant Notice (https://www.thehartford.com/ma-lie-detector)