Hyundai Capital America
Credit Furnishing Associate
Hyundai Capital America, Irvine, California, United States, 92713
Description
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
• Medical, Dental and Vision plans that include no-cost and low-cost plan options
• Immediate 401(k) matching and vesting
• Vehicle purchase and lease discounts plus monthly vehicle allowances
• Paid Volunteer Time Off with company donation to a charity of your choice
• Tuition reimbursement
What to Expect
The Credit Furnishing Associate is primarily responsible for performing detailed account review of exceptions generated by the EvaluData credit reporting tool and executing controls for IT systems. Additionally, the Associate will be responsible for conducting root-cause analysis of exceptions identified by the EvaluData tool or IT system control outcomes. The Associate will collaborate with IT and other relevant stakeholders to identify and implement necessary process and system changes, aiming to prevent the recurrence of exceptions. They will contribute insights and collaborate with the Credit Furnishing & Control Manager in making recommendations on updates to the EvaluData exception rules, ensuring accurate identification of exceptions within the credit reporting process for HCA. This role involves hands-on involvement in the day-to-day execution of tasks to support the efficient functioning of credit reporting processes and compliance with established standards. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.
What You Will Do
1. Partner and support the effort to develop processes, workflows and requirements to support the enterprise with accurately and timely reporting of credit reporting consumer information. Participate and support root-cause analysis, identification of system fixes/enhancements and execution of the identified system fixes/enhancements. Perform detailed account reviews of exceptions generated by the EvaluData credit reporting tool and validate credit reporting suppressions necessitated by System Change Requests (SCRs).
2. Support the development, implementation and execution of controls to IT systems to validate that the systems are appropriately executing key processes. Perform root-cause analysis, identification of system fixes/enhancements and execution of the identified system fixes/enhancements.
3. Actively participate in coaching and development sessions/trainings to co [1] create solutions that enhance individual performance and overall team performance.
4. All other duties as assigned.
Qualifications
What You Will Bring
• 2-4 years related experience working in consumer reporting operations, preferably in the automotive finance space.
• Prior experience with Customer Relationship Management (CRM, Oracle, Siebel, or a similar CRM system), including Service Requests and Analysis a plus.
• Bachelor's degree or equivalent experience required.
• SQL, SAS, Excel, or other procedural language for reporting development.
• Knowledge of credit reporting, FCRA, and Metro 2.
• Ability to explain complex systems and data succinctly.
• Strong analytical and problem-solving skills.
• Knowledge of typical finance industry and/or automotive concepts and metrics are a plus.
• Demonstrate strong written and verbal communication skills. Flexible, adaptable and hands-on approach with an ability to manage multiple, concurrent projects/assignments.
• Moderate to Advance PC skills: Microsoft Word, Power Point, Excel, Access, Visio, Project.
Work Environment
Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
• Medical, Dental and Vision plans that include no-cost and low-cost plan options
• Immediate 401(k) matching and vesting
• Vehicle purchase and lease discounts plus monthly vehicle allowances
• Paid Volunteer Time Off with company donation to a charity of your choice
• Tuition reimbursement
What to Expect
The Credit Furnishing Associate is primarily responsible for performing detailed account review of exceptions generated by the EvaluData credit reporting tool and executing controls for IT systems. Additionally, the Associate will be responsible for conducting root-cause analysis of exceptions identified by the EvaluData tool or IT system control outcomes. The Associate will collaborate with IT and other relevant stakeholders to identify and implement necessary process and system changes, aiming to prevent the recurrence of exceptions. They will contribute insights and collaborate with the Credit Furnishing & Control Manager in making recommendations on updates to the EvaluData exception rules, ensuring accurate identification of exceptions within the credit reporting process for HCA. This role involves hands-on involvement in the day-to-day execution of tasks to support the efficient functioning of credit reporting processes and compliance with established standards. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.
What You Will Do
1. Partner and support the effort to develop processes, workflows and requirements to support the enterprise with accurately and timely reporting of credit reporting consumer information. Participate and support root-cause analysis, identification of system fixes/enhancements and execution of the identified system fixes/enhancements. Perform detailed account reviews of exceptions generated by the EvaluData credit reporting tool and validate credit reporting suppressions necessitated by System Change Requests (SCRs).
2. Support the development, implementation and execution of controls to IT systems to validate that the systems are appropriately executing key processes. Perform root-cause analysis, identification of system fixes/enhancements and execution of the identified system fixes/enhancements.
3. Actively participate in coaching and development sessions/trainings to co [1] create solutions that enhance individual performance and overall team performance.
4. All other duties as assigned.
Qualifications
What You Will Bring
• 2-4 years related experience working in consumer reporting operations, preferably in the automotive finance space.
• Prior experience with Customer Relationship Management (CRM, Oracle, Siebel, or a similar CRM system), including Service Requests and Analysis a plus.
• Bachelor's degree or equivalent experience required.
• SQL, SAS, Excel, or other procedural language for reporting development.
• Knowledge of credit reporting, FCRA, and Metro 2.
• Ability to explain complex systems and data succinctly.
• Strong analytical and problem-solving skills.
• Knowledge of typical finance industry and/or automotive concepts and metrics are a plus.
• Demonstrate strong written and verbal communication skills. Flexible, adaptable and hands-on approach with an ability to manage multiple, concurrent projects/assignments.
• Moderate to Advance PC skills: Microsoft Word, Power Point, Excel, Access, Visio, Project.
Work Environment
Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .