Dental Assistant Job at Heartland Dental in Jacksonville

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Experienced Dental Assistant position at Merchants Way Dental Care – join our team.

Overview

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states. Supported doctors retain clinical autonomy and are united by a goal: delivering the highest quality dental care and experiences. Heartland Dental supports a learning, team-focused environment with patient-first care.

More About The Role

• Greet and welcome patients from the start of their dental journey, sustain patient comfort, and provide education throughout treatment
• Review the patient’s health history to support quality care
• Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide chairside assistance (four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with state dental practice acts
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment rooms with adherence to safety protocols following OSHA & CDC recommendations
• Manage supply and inventory levels and place/expedite orders as needed
• Partner with providers and the team to implement Heartland Dental systems and maximize office workflow

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front-loaded education and training to develop your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential

Minimum Qualifications

• Working knowledge of dental procedures and terminology
• Experience in fast-paced, customer-centric environments
• Dental assistant certification and/or x-ray certification if required by state dental practice act
• Excellent communication and organizational skills
• Access to minimum PHI; regular HIPAA training; ability to protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental setting
• Dentrix or other dental software experience
• Dental assisting school certification

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods of sitting and standing
• Must be able to lift and carry up to 45 pounds
• Availability to attend virtual or in-person training periodically
• A TB test is required for all new hires in dental office positions (not applicable in FL & TN)

About Heartland Dental

Heartland Dental is a leading dental support organization that partners with doctors to provide professional non-clinical services, enabling clinical autonomy within supported offices. Heartland Dental is committed to equal opportunity in employment and to providing protections under federal, state, and local laws.

EEO statement and necessary equal opportunity information are provided as part of the standard hiring process.