Overnight Stock Associate Job at Ross Stores, Inc. in Miami

Overview

Join to apply for the Overnight Stock Associate role at Ross Stores, Inc. Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience opportunities for growth, teamwork, diversity and inclusion, and a commitment to delivering excellent customer service.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate will perform a range of tasks in all areas of the Store as business needs require and may be asked to perform additional tasks to achieve Customer service and operational goals.

Essential Functions

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; ensures egress and reports unsafe conditions.
• Treats Customers and Associates with respect and courtesy; greets Customers and assists with merchandise and questions in a polite and knowledgeable manner.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and maintains cleanliness of the front-end, sales floor, restrooms and other areas as required.
• Maintains a professional appearance and adheres to the Company dress code.
• Performs sizing and recovery to ensure a neat, clean and organized store that is well-maintained and merchandised to standards.
• Expedites newly received merchandise to the sales floor and assists Customers by merchandising items per monthly presentation guidelines.
• Understands the Loss Prevention Awareness program and merchandise protection standards.
• Follows MOS policies, cash handling procedures, and contributes to accurate and efficient store operations.
• Demonstrates a sense of urgency to efficiently perform duties and minimize steps in workflows.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use all Store equipment, including PDTs, registers and PC as required.
• Ability to stand, walk, and move around the store for up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop.
• Ability to regularly push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment and other store tools.
• Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex, veteran status, marital status, medical condition, genetic information, gender, gender identity, and any other category protected by federal, state or local laws.