NYU Langone Health is hiring: Supervisor, Phlebotomy - Laboratory - Full Time, D

Supervisor, Phlebotomy - Laboratory - Full Time, Days

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women’s imaging, a sleep laboratory, and bariatric surgery.

The role of the Supervisor, Phlebotomy includes:

• Assisting in the development of job descriptions, competency assessments, and evaluations.
• Responsible for department staffing to ensure adequate operational coverage.
• Ensuring that all department staff follows established service excellence initiatives and the hospital’s core values.
• Ensuring that all staff is patient/customer/coworker friendly and respectful.
• Assisting in the selection and interviewing of prospective employees.
• Counseling personnel in accordance with job description, hospital policy, and current standards in laboratory medicine.
• Assisting in the resolution of personnel issues.
• Establishing good communication and working relationships with the management team.

Financial responsibilities include:

• Monitoring all expenditures to ensure the section is utilizing financial resources efficiently.
• Maintaining proper inventory to minimize outdating while ensuring adequate supplies.
• Evaluating quality and cost-effectiveness of new or replacement supplies and equipment.
• Seeking new means to meet budget objectives.

Operational Management responsibilities include:

• Functioning as a section resource in the resolution of difficult and complex problems.
• Responsible for the scheduling of laboratory staff.
• Maintaining, reviewing, and updating all manuals, documents, and procedures in the section.
• Ensuring that procedures are performed according to established protocol.

Communication and Confidentiality responsibilities include:

• Responding and initiating contact with outside vendors and technical support personnel to resolve issues.
• Serving as a liaison between laboratory services and information systems.
• Assigning staff to appropriate levels of access with input from laboratory administration.
• Organizing and maintaining physician’s link for laboratory reports.

Statistical Information responsibilities include:

• Assisting administration in the building and reporting of statistical reports.
• Validating values and investigating errors.
• Assisting in billing issues related to laboratory systems.

Educational responsibilities include:

• Directing the training of new employees and phlebotomy students.
• Providing and encouraging ongoing continuing education to employees.
• Maintaining a current knowledge of the field through participation in professional organizations, seminars, and professional literature.

Minimum Qualifications:

• AA or BS preferred with at least 3 years of phlebotomy supervisor experience in a hospital or healthcare setting.
• Phlebotomy Certification by a technical training program.
• Customer service skills with knowledge of laboratory and hospital information systems.
• Knowledge of insurance providers, ICD-10 CM Coding, medical necessity, and medical terminology.

NYU Langone Hospital-Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.