Receptionist Job at Children's Network of Hillsborough in Tampa

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The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

The Receptionist serves as the first point of contact for Children’s Network of Hillsborough, providing a welcoming and professional experience for visitors, families, and community partners. This position is responsible for managing front desk operations, directing inquiries, and providing administrative support to ensure efficient office operations.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Essential Duties And Responsibilities
• Front Desk Operations
• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls promptly.
• Maintain visitor logs and issue visitor badges when required.
• Administrative Support
• Receive, sort, and distribute mail, packages, and deliveries.
• Schedule and confirm appointments, meetings, and conference room use.
• Provide clerical support, such as filing, photocopying, scanning, and data entry.
• Provide assistance or coverage at various locations or events
• Communication & Customer Service
• Ability to communicate clearly and effectively in both English and Spanish
• Respond to inquiries in person, by phone, and via email.
• Provide accurate information about the organization to clients, guests, and staff.
• Handle basic complaints or direct them to the appropriate staff member.
• Office Coordination
• Maintain reception area cleanliness, ensuring a professional and welcoming environment.
• Monitor and maintain office supplies inventory for front desk and common areas.
• Assist with special projects and events as assigned.
• Confidentiality & Professionalism
• Protect sensitive information and follow confidentiality protocols.
• Represent the organization with courtesy, professionalism, and discretion.

Working Hours
CNHC’s believes in work-life balance for all employees. This is an in-office position, Monday-Friday from 8:00am to 5:00pm averaging forty (40) hours per week.

Travel
Travel in and outside of Circuit 13 (Hillsborough County) is required

Education And Experience
High school diploma or equivalent (G.E.D) required; preferred associate's degree

• Previous administrative or secretarial office experience

Skills And Abilities
The Receptionist must demonstrate excellent interpersonal and communication skills, with the ability to engage warmly and professionally with diverse individuals including families, staff, and community partners.

EEO: Children’s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.