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Hardware Maintenance Manager Job at Nokia in Coppell

Nokia, Coppell, TX, United States, 75019

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Job Description

We are looking for a Hardware Maintenance Manager to join our US Product Development team. Our team is responsible for developing next generation 5G network radios for our global customer base.

Job Description

We are looking for a Hardware Maintenance Manager to join our US Product Development team. Our team is responsible for developing next generation 5G network radios for our global customer base.

Candidate will be assigned as HW maintenance manager for radio hardware product development and will be required to manage the hardware aspects of the related projects in including schedule, design activities, manufacturing, and start-up/integration activities. Key responsibilities will be participating in design and technical reviews, technical status reporting, and design management. Candidate will have to work in close cooperation with other development, test, and manufacturing teams to ensure high quality product development. Candidate will have to manage the backlogs of customer and internal faults reported for products under maintenance and have to ensure smooth transition from product development to maintenance phase. Act as interface towards sourcing, R&D, customer maintenance, product management and various other stakeholders.

How You Will Contribute And What You Will Learn

As part of our team, you will:

  • Lead and manage HW projects that may span across multiple disciplines/teams.
  • Plan and organize HW project development schedules, build schedules, material costs, and delivery of HW to multiple teams.
  • Problem solves on a daily basis and set priorities across teams.
  • Provide regular status updates to overall program manager highlighting any potential risk areas so preventative actions can be taken.
  • Responsible to provide rapid responses and cost-efficient resolutions for customer reported HW/SW faults
  • Is accountable to initiate RCA/EDA processes
  • Fault investigation coordination in co-operation with R&D and Nokia area organization
  • Communicate HW/SW issues and corrective actions to Nokia area organization and customers
  • Negotiates cost efficient solutions with the customers support teams
  • Is accountable to retrofit decisions together with RAN BU
  • Creates cost estimations for retrofits and follow up of costs
  • Initializes claim process towards vendors when feasible
  • Is responsible of escalation management, manage task forces, and takes care of reporting to MN management
  • Provide customer feedback to R&D, Production and Product Management

Note: No relocation or sponsorship offered for this role.

Key Skills And Experience

You have:

  • BSEE or MS in Electrical Engineering with coursework in RF or Microwave technology
  • Must have prior experience of RF hardware development
  • Previous project/program management experience preferred.
  • Knowledgeable in RF Circuit Design and Signal processing techniques
  • Theoretical and practical understanding of RF Engineering and general principles
  • Proven record with previous involvement in successful product development programs
  • Personal Attributes:
  • Excellent verbal and written communications skills
  • Well organized and able to plan and track progress.
  • Insightful Problem Solver

It would be nice if you also had:

  • General engineering knowledge of Analog, digital, power, and mechanical design
  • Experience with manufacturing assembly process and quality standards.
  • Experience with RF testing including testing against 3GPP and FCC telecom standards.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students. Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

About The Team

In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    IT Services and IT Consulting and Telecommunications

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