AdventHealth is hiring: Office Operations Assistant in Carol Stream

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Office Operations Assistant - UChicago Medicine AdventHealth Great Lakes Multispecialty

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Our Promise To You

Joining UChicago AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

Schedule: Full Time Monday - Friday 8a-6p, Saturday 9a-1p (once per month)

Location: 630 E North Ave, Carol Stream, IL

The Role You'll Contribute

Under direct supervision, this position provides clerical office/departmental support. Responsibilities may include answering incoming calls, routing calls to appropriate location, greeting and directing visitors, mail distribution, ordering of supplies, office/department scheduling, and all other clerical related duties.

The Value You'll Bring To The Team

• Warmly greeting and checking-in patients, inputting, confirming, and/or updating demographic and insurance information
• Collecting cash copays and existing balances, reconciling the cash drawer daily, answering patient billing or insurance questions, checking for referral, if required for a special visit, scheduling appointments in person and via phone, answering phones, assisting patient with clinic appointment requests, taking accurate messages for the clinical team.
• Answers the telephone in a professional manner; screens calls, takes messages, directs calls appropriately
• Retrieves, sorts, and distributes the department mail
• Orders and maintains supplies for department within budget guidelines, interacts with department staff to meet needs of area
• Maintains calendar and schedules appointments for department
• Maintains organized files and office equipment
• Meets department set SLA/performance standard
• May greet and direct visitors appropriately
• May be required to provide lunch coverage

Qualifications

The expertise and experiences you'll need to succeed:

• High School Grad or Equiv Required
• Two or more years of Medical Office Experience Preferred
• Bilingual English/Spanish strongly preferred
• Proficient in Microsoft Office, including Outlook, Excel, PowerPoint and Word
• Effective time management and organizational skills
• Ability to display professional interactions with all levels of internal and external customers
• Must be able to read, write and speak conversational English language
• Excellent communication skills
• Effectively able to problem solve in complex situations
• Ability to adapt to new situations and responsibilities
• Excellent written communication skills

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.