Office Operations Assistant Job at Texas Health Huguley FWS in Carol Stream

Overview

Office Operations Assistant – UChicago Medicine AdventHealth Great Lakes – Multispecialty

Job Number: 25030943

Location: 630 E North Ave, Carol Stream, IL

Schedule: Full Time Monday - Friday 8a-6p, Saturday 9a-1p (once per month)

Benefits

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Mental Health Resources and Support
• Pet Insurance
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Role and Responsibilities

• Under direct supervision, provides clerical office/departmental support.
• Answering incoming calls and routing to appropriate location.
• Greet and direct visitors; mail distribution; ordering of supplies; and general clerical duties.
• Maintain department calendar and schedules; manage office/department scheduling; maintain organized files and office equipment.
• Inputting, confirming, and updating demographic and insurance information; collect cash copays and existing balances; reconcile cash drawer daily.
• Answer patient billing or insurance questions; check referrals for special visits when required; schedule appointments in person and via phone; assist patients with clinic appointment requests; take accurate messages for the clinical team.
• Maintain professional telephone etiquette and handle messages or direct calls appropriately.
• May greet and direct visitors; provide lunch coverage as needed.

Qualifications

• High School Diploma or equivalent required
• Two or more years of medical office experience preferred
• Bilingual English/Spanish strongly preferred
• Proficient in Microsoft Office, including Outlook, Excel, PowerPoint and Word
• Effective time management and organizational skills
• Ability to display professional interactions with all levels of internal and external customers
• Must be able to read, write and speak conversational English
• Ability to problem solve in complex situations
• Ability to adapt to new situations and responsibilities