One GI® is hiring: Medical Office Assistant in Germantown

Job Summary: Medical Office Assistants manage both patient check in and patient check out functions.

Supervisory Responsibility: This position has no supervisory responsibilities

Key Responsibilities

• Greet patients and visitors, assessing their needs and direct them appropriately.
• Answer phone as needed.
• Verify and/or enter all patient demographic information in the EMR.
• Check for necessary referrals.
• Have appropriate forms completed, signed, and assemble patient charts.
• Schedule patients for office visits, procedures, and other x-rays and tests as requested.
• Collect co-pays, deductibles, and balances at time of visit.
• Confirm all patient office visits and procedures which have been scheduled for the next day.
• Manage and update patient records.
• Maintain the front desk and reception areas.
• Capable and able to travel and perform job duties at other Practice Sites. Must have reliable transportation.

Core Competencies

• Flexible, Detail oriented, Customer focus, Team working, Initiative, Problem solving, Organized, Self-motivated

General

• Adopt the One GI culture of respect, integrity and accountability that contribute to an internal environment of teamwork and promote a positive brand image to our external customers.
• Incorporate a leadership mindset to your role.
• Comply with One GI procedures, policies, and regulations relevant to your role.
• Successfully completes all One GI training requirements (i.e. OSHA, HIPAA, HealthStream, compliance, etc.)
• Responsible for compliance with all regulatory requirements and/or guidelines. These requirements/guidelines include, but are not limited to: OSHA, HIPAA, Federal Fraud and Abuse laws.
• Computer skills – good working knowledge of MS office
• Ability to communicate effectively with others, both verbally and in writing
• Proven ability to manage time, meet deadlines and prioritize
• Able to maintain standards and professionalism during periods of fluctuating workloads
• Provide professional service to direct customers of One GI in all interactions.
• Build effective working relationships with other team members.
• Manage daily tasks to ensure business needs are consistently met.

Education And Qualifications

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Prior experience working in a front office capacity preferred.
• Basic Life Support (BLS) certification required.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. Understand/comprehend English as well as read/follow written English instructions.

Work Environment
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. This position requires the ability to occasionally lift office products and supplies up to 20 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment.

Accommodations
Reasonable accommodations will be made to enable a qualified individual with a disability to perform the non-essential or essential functions of this job. All accommodations will be investigated on an individual basis with the needs of the department and current staff resources considered. Accommodations will not be made that compromise the safety and health of any associate.