Heartland Dental is hiring: Dental Front Office Assistant in Cincinnati

Overview

Join to apply for the Dental Front Office Assistant role at Heartland Dental.

Cincinnati Dental Services - Ferguson is looking for a Dental Front Office Assistant to join our team.

Full Benefits Included! Cincinnati Dental Services - Ferguson is looking for a Dental Front Office Assistant to join our team.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About CDS Ferguson

CDS Ferguson, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 9 person team that thrives on collaboration, communication, and community
• Monday to Friday 36-40 hours
• Dental experience preferred; Willing to train

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions; arranged during the pre-employment process and provided as needed. Not applicable in state of FL & TN.

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

We’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Wellness and Fitness Services and Hospitals and Health Care

Note: This description reflects the information provided above and retains the core job details while removing extraneous boilerplate.