Heartland Dental is hiring: Front Office Administrative Assistant in Mesa

Overview

Parkwood Ranch Dental Care is looking for a Business Assistant to join our team.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Qualifications

• 1+ years of experience in a dental office is required
• 1+ years of experience with insurance billing/claims and accounts receivable is required
• Experience with Dentrix or other dental software
• Experience working in a fast-paced and customer-centric environment
• Detail-oriented, multi-tasker with strong time management skills
• Strong problem solving skills, flexible, dependable, and driven
• Friendly and welcoming demeanor with a passion for helping patients
• Excellent communication and organizational skills
• Access to minimum PHI required for job functions; regular HIPAA training will be required; able to protect PHI and maintain data safeguards

Why Heartland Dental

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team culture. As a Business Assistant, you’ll work in an environment that encourages learning, teamwork, and putting patients first. You’ll be part of a collaborative front office and will be surrounded by camaraderie and partnership.

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential
• Access to on-demand Daily Pay

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made for individuals with disabilities
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds occasionally
• Availability to attend virtual or in-person training sessions
• TB test is required for all new hires in dental office positions (not applicable in FL & TN); arranged during pre-employment process

Notes – This description reflects responsibilities and qualifications at the time of posting and may be subject to change.