Grand Hyatt is hiring: Assistant Front Office Manager in Indio

Overview

Grand Hyatt Indian Wells Resort and Villas is hiring an Assistant Front Office Manager. The role assists in the oversight of the Front Office department, including staff training, development and scheduling, and promotes an atmosphere that ensures customer and associate satisfaction. This position reports to the Front Office Manager and requires strong attention to detail and the ability to effectively interact with guests, other departments and team members.

Responsibilities

• Assist in the oversight of the Front Office department, including staff training, development and scheduling.
• Promote an atmosphere that ensures customer and associate satisfaction.
• Coordinate with guests, other departments and team members to maintain high service standards.
• Support the Front Office Manager in daily operations and decision making.

Qualifications

• Previous hotel supervisory or front office management experience required; prior front office experience preferred.
• Computer proficiency and superb communication skills.
• Flexible schedule including mornings, afternoons, evenings, weekends and holidays.
• Ability to stand for long periods.
• Proficient in Microsoft Word and Excel; excellent organizational, interpersonal and administrative skills.
• Ability to interact effectively with people of diverse backgrounds.

Benefits

• Medical, Dental, and Vision after 30 days of full-time employment
• Paid holidays, vacation and sick leave
• Life Insurance, 401K with Matching, Flexible Spending Account, Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
• Free room nights, discounted room nights and Friends and Family discounts (subject to waiting periods)
• Unlimited growth potential with Hyatt; opportunity to relocate for advancement
• Teaching hotel environment with opportunities to learn from leaders

Pay and location

Base pay range: $68,640.00/yr - $71,200.00/yr. This salary range is what Grand Hyatt Indian Wells reasonably expects to pay. Salary decisions are based on experience and education. Location: Indian Wells, CA