Front Office Assistant - Cardiology Job at Florida Medical Clinic Orlando Health

Overview

Position Front Office Assistant

Location St. Petersburg, Florida

Department Cardiology - Orlando Health Florida Medical Clinic/Bayfront Medical Group

Schedule Full-time | Monday-Friday | 40 hours/week

Orlando Health is one of Florida’s most respected healthcare systems, known for our unwavering commitment to excellence, patient care, and employee satisfaction. As part of the Orlando Health Florida Medical Clinic/Bayfront Medical Group, you’ll join an organization that values your work, supports your growth, and provides competitive benefits starting your very first day.

We believe our team is our greatest strength. That’s why we invest in you from the start, with comprehensive benefits, career development opportunities, and a culture rooted in compassion, innovation, and teamwork.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres and assures compliance with Orlando Health and OHPE policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists billing service as requested.

Education/Training

High School graduate or equivalent.

Experience

Six (6) months experience in a clerical office, or general business, and/or customer service setting.

Benefits

We offer exceptional benefits starting on your first day, including:

• Medical, dental, and vision coverage
• Generous paid time off and paid holidays
• Retirement savings plan with employer match
• Tuition reimbursement & educational opportunities
• Career advancement programs across a growing system
• Employee wellness and recognition programs

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care