Delivery Driver Job at Scandinavian Designs | Dania Furniture in Northbrook

Overview

Delivery Driver role at Scandinavian Designs | Dania Furniture

Location: Skokie Blvd, Northbrook

Position: Full-time, Non-Exempt

Hourly Wage: $25.00 / hour

Note: All applicants must satisfactorily complete pre-employment drug screen, physical (DOT Medical Card), background, and motor vehicle record check.

What You Will Do

• Be the Face of Our Brand to customers for in-home and on-site furniture delivery and assembly. Include and not limited to:
• Deliver exceptional customer service and experience.
• Act as the Brand Ambassador while on the road and during deliveries for Scandinavian Designs | Dania Furniture.
• Provide friendly, courteous, and efficient service while delivering high-quality products to customers\' homes and businesses.
• Be proactive to bring solutions including furniture assembly or repairs and other added value services as needed.
• Develop and maintain comprehensive product knowledge to assist customers effectively.
• Drive large box trucks safely and courteously, follow all traffic laws and company safety procedures.
• Maintain a timely delivery schedule, contacting customers via phone, email, and text to confirm delivery details.
• Inspect delivery vehicles pre- and post-trip and as directed to ensure vehicles are in top condition.
• Maintain accurate delivery logs and records and collaborate with Transportation team and Department of Transportation regulations including Hours of Service (HOS).
• Ensure all products are transported and delivered safely and professionally, including:
• Follow safety procedures during loading, unloading, and transport of merchandise.
• Safely load and unload merchandise, ensuring it is in good condition.
• Assemble furniture, affix tickets, and properly prepare and place merchandise in the delivery staging area.
• Review and verify invoices and purchase requests for accuracy.
• Maintain accurate inventory to support efficient product flow.
• Remove all packaging materials and debris to ensure a clean delivery for customers.

• Go the extra mile during deliveries and at the warehouse and showrooms by assisting with showroom changes, tagging merchandise, and maintaining displays, ensuring a clean and orderly showroom and backroom.

• Greet clients and answer phones promptly, professionally, and politely. Develop and maintain product knowledge to assist customers effectively.

• May require driving long distances, including infrequent overnight stays (Per Diem provided when applicable).

• Perform other duties or special projects when assigned.

Who You Are

• MUST:
• Have a Customer Centric attitude.
• 1-3 years of successful experience in customer-facing roles.
• Valid state-issued driver\'s license required.
• Must be at least 21 years of age.
• Class C (non-CDL) is REQUIRED for this position.
• Employment in this role is dependent on maintaining all DOT and driving certifications if applicable to the location.
• Ability to lift and carry 75 lbs. unassisted regularly and assemble furniture.
• Excellent communication skills, ability to read invoices and utilize systems to better serve our customers.
• Proficiency in using a hand truck, understanding basic assembly, and safely operating small power tools.
• Willingness to obtain forklift certification (required at some locations).
• Working hours will include weekends and holidays and will require flexibility.
• Occasional overtime and weekend work and travel to other locations.
• Must successfully complete pre-employment screenings: drug screen, physical (including DOT Medical Card), background check, and motor vehicle record check.
• This position is subject to random and post-accident drug screening.
• Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.

Education

• High School diploma or equivalent GED, 2+ years’ work experience driving is a plus.

SCANDINAVIAN DESIGNS - DANIA FUNITURE OFFERS

• Benefits for Full-time Associates including:
• Opt-in for Health benefits, Dental and Vision and possible Health Savings account (HSA)
• 401K
• Work life balance
• Paid Time Off (PTO)
• Regular schedule
• Generous merchandise discounts
• Pet Insurance
• Tuition Assistance
• Benefits eligibility depends on scheduled hours.

We are an equal opportunity employer. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.