Restaurant Manager Job at Jack & Charlie’s 118 in New York

Jack & Charlie's, a design-forward bar and restaurant in New York City, is seeking an experienced Restaurant Manager to lead its team. This is a unique opportunity to join a passionate, hospitality-driven team committed to delivering an exceptional guest experience through meticulous service and culinary excellence.

The Restaurant Manager will oversee a top-tier culinary program rooted in quality, creativity, and seasonal expression. This role demands a combination of leadership, operational expertise, and a strong grasp of cocktail culture.

Key Responsibilities

• Lead day-to-day operations, ensuring excellence in service and execution.
• Train and mentor a skilled service team and support in-house management team.
• Experience with TOAST or OpenTable is highly preferred.
• Uphold high standards of cleanliness, safety, and compliance with NYC DOH.
• Collaborate with ownership and culinary teams on programming and events.

Qualifications

• 4+ years of restaurant management experience in a high-volume, steakhouse or American food-driven restaurant.
• Strong leadership and communication skills; thrives in a team-first environment.
• Sharp attention to detail and ability to manage inventory and a service team.
• A commitment to hospitality, creativity, and continuous improvement.

What We Offer

• Dining benefits across 5 stores in our company.
• Competitive salary and health benefits.
• A dynamic, team-oriented work environment.
• Opportunities for growth and recognition within a highly respected hospitality group.

Requirements

• Ability to work an open schedule; days, nights, weekends & holidays.
• Must be organized, detail-oriented, reliable, punctual, and self-motivated.
• Desire to continuously learn, grow, and strive to create a positive and fulfilling atmosphere.
• Three years NYC or comparable restaurant experience required.
• Point of Sale experience.
• Craft Cocktail, fine wine, and craft beer experience a must.
• Willingness to provide an excellent guest experience.

We are an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, national origin, ancestry, marital status, age, sexual orientation, or disability or any other classifications protected by local, state, and federal laws.