Restaurant Server Job at Huddle House in Dayton

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Huddle House is a unique member of the communities it serves. The bonds created between our team members and our customers are strong, and our company purpose reflects this unique element of the dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss, and we aim to give families across America freshly prepared food, any way they like it.

The Restaurant Server will oversee the day-to-day operation of first-class customer service and food service in the restaurant. The incumbent will receive food orders and convey them to the cook staff, ensure prompt delivery to customers, and maintain cleanliness of the assigned serving section. The role requires providing excellent customer service at all times and being a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Use proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets, credit card receipts, and ensure all tickets are rung up and closed before shift ends
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as assigned by supervisor, including bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring items of concern to the attention of the manager, especially safety concerns and customer service complaints
• Know the menu, daily features where applicable, and which juices, add-ons and desserts to suggestively sell
• Know and follow the Huddle House steps of service with each guest to maximize shift sales

Qualifications

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be on shift

Our values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be directed to the franchise location, and not to Huddle House Corporate.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

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