Restaurant Server Job at Huddle House in Central City

Overview

HUDDLE HOUSE is a unique member of the communities it serves. The bonds between team members and customers are highlighted in our dining experience. Our company purpose reflects this element: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss, and we offer freshly prepared food any way guests like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we say: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN.”

Job Summary: The Restaurant Server oversees day-to-day operations of first-class customer service and food service in the restaurant. Responsibilities include receiving food orders, conveying orders to the cook staff, delivering food promptly, and maintaining cleanliness of the assigned serving section. The role requires providing excellent customer service at all times and being a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and verbal greeting: “Good Morning” or “Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Use proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets and credit card receipts, and ensure all tickets are rung up and closed before the shift ends
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as assigned, including bussing tables, sweeping and mopping, cleaning bathrooms and walls
• Bring items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, daily features when applicable, which juices, add-ons, and desserts to suggestively sell
• Know and follow the Huddle House steps of service with every guest to maximize shift sales

Qualifications

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be at your shift

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Restaurants