Manager, Restaurant Job at One&Only Resorts in Big Sky Meadow Village

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( 14759 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world-renowned slopes, and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it’s our passion.

Job Summary

The Manager, Restaurant will assist the Director of Food & Beverage in planning, organizing, and directing all processes of the outlet to ensure quality food and beverage service, consistent with SOPs and LQA standards. They will aim to achieve maximum revenue and profit aligned with budgeted and forecasted projections.

Key Duties & Responsibilities

• Ensure all colleague activities support the resort’s targets
• Maintain full compliance with all areas of LQA
• Adhere to resort rules and regulations as per Service Standard Policies and Procedures
• Apply creative solutions and propose ideas to grow, develop, and improve the business
• Take full responsibility for the outlet, including financial performance
• Ensure the outlet’s operational budget is in line and costs are controlled to maximize profits
• Assist with the preparation of department budgets and sales & marketing plans
• Achieve sales and profit targets, enhance margins through effective stock management and cost control
• Maintain effective communication between kitchen and service areas
• Work with Culinary on menu engineering
• Manage the level, consistency, and quality of service of all menu items
• Ensure compliance with all food hygiene regulations and procedures
• Monitor food and beverage quality, escalating issues as needed
• Promote upselling techniques to exceed guest expectations and increase revenue
• Provide advice to customers and colleagues on food and beverage items
• Review customer feedback and take appropriate actions
• Conduct team briefings and meetings
• Oversee departmental schedules
• Conduct performance appraisals and identify areas for improvement
• Be familiar with emergency procedures and health and safety requirements
• Ensure colleagues are aware of their duty of care and legislation
• Perform other duties as required by management

Skills, Experience, & Educational Requirements

• At least 2 years of experience in a luxury 5-star hotel
• Passionate about F&B
• Well-groomed, presentable, and inspiring to team members
• Outgoing, confident, and communicative, with a team-oriented attitude
• Flexible and able to work under pressure
• Responsible and self-motivated
• Confident in dealing with colleagues and empowering decision-making
• Excellent English communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Benefits

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO
• 8 paid holidays
• Uniform provided & laundering service
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Discounts at F&B outlets
• 14 nights/year at $100/night at Kerzner Properties worldwide
• Winter ski pass or gym reimbursement

Physical Requirements

The candidate must safely perform all physical job requirements, including:

• Standing, walking, bending, kneeling, and lifting loads up to 50 pounds
• Working in outdoor environments with extreme weather conditions

Our brand is expanding rapidly. Join a team that is open-hearted, intuitive, generous, and spontaneous. We aim to create unforgettable experiences and memories for our guests, and you will be at the heart of this mission, constantly innovating and delivering excellence.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality