Director of Housekeeping Job at Crescent Hotels & Resorts in Goerke's Corners

Overview

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. We understand that our Associates are the shining stars of what we do. We encourage you to bring your true self to work, celebrate you, and cheer you on as you shine in your career journey. We offer health & wellness programs, best-in-class learning and development, and travel discounts that feed your inner explorer. We work hard to create and deliver what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

About the position

The Courtyard Residence Inn Poplar Creek Complex opened in November of 2024. We are currently looking for our next great team member to join our management team and lead our Housekeeping Department for the complex. We are committed to providing you with:

Responsibilities

• As the Director of Housekeeping, you will hire and lead the Housekeeping staff to ensure excellent quality of service to our guests.
• Provide clear direction in assigning and instructing housekeeping and laundry staff, plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the hotel.
• Conduct continuous visual inspection of guest rooms and public spaces including restaurants, lounges, and meeting rooms.
• Manage finances of housekeeping and laundry operations, including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, and supplies in relation to hotel financial forecasts and budget.
• Establish and maintain adequate supplies for efficient operation of the department. Distribute and delegate workload to guarantee maximum production and guest satisfaction with a focus on controlling labor costs, and monitor house count to adjust staffing accordingly.

Qualifications

You have at least 2 years of prior experience in a similar position at a hotel. Marriott brand and opening experience are a plus. You have excellent communication and leadership skills. You take pride in providing excellent service and maintaining a high level of cleanliness of the rooms for our guests, with great attention to detail. You have a passion for the industry and for providing quality service to our customers. You are looking for flexibility in a job, so working a variety of shifts, including days, evenings, and weekends, works for your personal life.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates and your family members
• 401K matching program for eligible associates
• Flexible scheduling to focus on what is important to you
• Discounts with Crescent managed properties in North America for you and your family
• Discounts at Marriott Brand properties worldwide

Equal Opportunity

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.