The Crescent Hotels Group is hiring: Director of Housekeeping in Town of Brookfi

Overview

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Courtyard Residence Inn Poplar Creek Complex opened in November of 2024. We are currently looking for our next great team member to join our management team and lead our Housekeeping Department for the complex. We are committed to providing you with:

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family
• Discounts at Marriott Brand properties worldwide

Responsibilities

• As the Director of Housekeeping, hire and lead the Housekeeping staff to ensure excellent quality of service to our guests.
• Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work, plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel.
• Conduct continuous visual inspection of guest rooms and public spaces including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, etc., in relation to hotel financial forecasts and budget.
• Establish and maintain adequate supplies for efficient operation of the department. Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor; monitor house count and make staffing adjustments accordingly.

Qualifications

• You have at least 2 years prior experience in a similar position at a hotel. Marriott brand and opening experience is a plus.
• You have excellent communication and leadership skills.
• You take pride in providing excellent service and a high level of cleanliness of the rooms for our guests and you have great attention to detail.
• You have a passion for the industry and for providing quality of service to our customers.
• You are looking for flexibility in a job, so working a variety of shifts, including days, evenings and weekends, works for your personal life.

Equality & Inclusion

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.