KWB, LLC (Hotel Partners) is hiring: Hotel Housekeeping Supervisor in Overland P

Overview

KWB Hotels is looking for a candidate to join our team in hotel development and hotel property management. If you're ready to be part of an exciting opportunity, apply today.

BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with housekeeping procedures and standards and safety rules to ensure guest satisfaction. Responsible for duties of Executive Housekeeper when EH is absent, including back of house responsibilities, opening & closing, inspections of rooms, and supervision of associates.

Responsibilities

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:
  - Picking up trash
  - Changing linen and making the bed
  - Cleaning entire bathroom
  - Sweeping and dusting guest room
  - Cleaning the windows and balcony (80%)
  - And all other duties as assigned by Executive Housekeeper/Room Attendant, FOM, AGM/GM
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)
• Receive assigned section, keys, supplies and any priority room requests from the Executive housekeeper/room attendant. Turn in keys and unused supplies at end of shift. (5%)
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
• Report any missing articles, damage or mechanical problems to the Executive housekeeper/room attendant and turn in articles left in room. (3%)
• Coordinate with Executive Housekeeper/Room Attendant on work priorities and provide assistance when needed. (2%)

Qualifications & Skills

• Education: No formal education required
• Experience: Prior housekeeping experience desirable
• Skills and Abilities: Must have the ability to clean rooms during an eight-hour working day
• Able to communicate minimally in English
• Self-starting personality with an even disposition
• Ability to meet standards of appearance
• Able to communicate with guests

Work Hours & Additional Info

Hours Required: Scheduled days and times may vary based upon business needs. Must be available to work weekends and holidays as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

KWB Hotels is in the business of acquiring, developing, owning, operating and managing premium select-service hotels. Our goal is to excel in hotel property development and hotel property management.