Total Quality Logistics is hiring: Customer Service Coordinator - 3rd Shift in C

Customer Service Coordinator - 3rd Shift

Join to apply for the Customer Service Coordinator - 3rd Shift role at Total Quality Logistics

Customer Service Coordinator - 3rd Shift

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Coordinator - 3rd Shift role at Total Quality Logistics

As part of our 3rd Shift Customer Service team, you are the lifeline between our sales department and our transportation partners. You will work alongside the best Customer Service team in the industry, receiving and making phone calls to make sure shipments are being picked up and delivered while helping resolve any problems that occur.

What’s in it for you:

• Compensation starting at $17.50/hour + $2.50 shift differential
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Up to $5,000/year in tuition reimbursement
• Personalized career path with 75% of leadership promoted from within
• We win wherever we go - Voted a Fortune 100 Best Companies to Work for (2023) andForbes America’s Best Employers (2022)

What you’ll be doing:

• Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule
• Help resolve shipping issues with a high sense of urgency and professionalism
• Document and manage all tasks in our internal systems
• Provide updates and communicate directly with the internal sales and support teams

What you need:

• The desire to be a part of TQL while contributing to our continued growth
• Hall of fame work ethic with a history of excellent attendance
• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication, organization and problem-solving skills

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Truck Transportation

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