Night Auditor Job at Peachtree Group Hospitality Management in Rockwall

Overview

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The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, daily paperwork, and producing shift reports. While completing these duties, the Night Auditor attends to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.

Responsibilities

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greet, register, and assign rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicate all information to the following shift to ensure a smooth transition.
• Work closely with all hotel departments to ensure the highest quality of customer service.
• Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explain in-room and hotel features.
• Complete all required shift paperwork and night audit reports daily.
• Performs other duties as assigned by management.

Benefits

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Location: Plano, TX