Fitness Manager Job at Crunch Fitness - Fit Fusion, LLC in Henderson

Fitness Manager role at Crunch Fitness - Fit Fusion, LLC

Overview

The primary objective of the Fitness Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Profit sharing
• Training & development

Responsibilities

• Managing and coaching the front-end selling process of the CrunchOne Kickoff.
• Managing and coaching the delivery of personal training services.
• Owning the client journey that a customer takes by engaging with our paid programming.
• New Client Acquisition
  • Selling directly—50% of the time/day
  • Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
  • Managing schedules and directing resources as informed by the various KPI's
• Minimize and Manage Attrition
  • Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days using the Client Folder System.
  • Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale
  • Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports
• Staff Development
  • Hire, train, and manage the performance of a team of qualified Personal Trainers
  • Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.
• Manage & Communicate KPI's
  • Maintain reports and data for clarity into performance of the business.
  • Communicate takeaways and plans for improvement to General Manager

Qualifications

• Knowledge of Personal Training techniques and program design
• Sales, communication, and rapport building skills
• Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
• Muscle be able to adjust and operate all club equipment
• Experience in coaching/motivating groups
• Strong leadership, interpersonal & communication skills
• Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude
• Possesses a strong member service focus
• Responds professionally to requests and inquiries from guests, members, and staff

Education

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Current CPR

Certifications

• ACSM Certified Personal Trainer
• ACE Personal Trainer Certification
• The Cooper Institute Personal Trainer Certification
• IFPA Personal Fitness Trainer Certification
• NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
• NESTA Personal Fitness Trainer Certification
• NFPT Personal Trainer Certification
• NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

• 1-2 Years as a Personal Trainer preferred
• Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees
• Preferred: Consultative sales experience

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift to 50 pounds