Crunch Fitness - Fit Fusion, LLC is hiring: Fitness Manager in Willoughby

Join to apply for the Fitness Manager role at Crunch Fitness - Fit Fusion, LLC.

Overview

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Profit sharing
• Training & development

Responsibilities

The Personal Training Manager will achieve these objectives by focusing on developing and executing programs that grow paid Personal Training engagement and retention.

• Managing and coaching the front-end selling process of the CrunchOne Kickoff.
• Managing and coaching the delivery of personal training services.
• Owning the client journey by engaging with our paid programming.

New Client Acquisition

• Selling directly—50% of the time/day
• Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell.
• Managing schedules and directing resources as informed by key performance indicators (KPIs)

Minimize and Manage Attrition

• Ensure proper execution and communication of the Client Journey, with emphasis on the first 90 days using the Client Folder System.
• Ensure all Personal Trainers deliver high-quality programs backed by a scientific rationale.
• Ensure accurate administration of Personal Training Services, including usage of dotFit program and supplements, goal tracking, measurement tracking, program design and progress reports.

Staff Development

• Hire, train, and manage the performance of a team of qualified Personal Trainers.
• Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.

Manage & Communicate KPI's

• Maintain reports and data for clarity into performance of the business.
• Communicate takeaways and plans for improvement to General Manager.

Requirements

Knowledge, Skills & Abilities

• Knowledge of Personal Training techniques and program design.
• Sales, communication, and rapport building skills.
• Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
• Able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong leadership, interpersonal & communication skills.
• Possesses a strong member service focus.
• Responds professionally to requests and inquiries from guests, members, and staff.

Education Level

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Current CPR

Certifications

• ACSM Certified Personal Trainer
• ACE Personal Trainer Certification
• The Cooper Institute Personal Trainer Certification
• IFPA Personal Fitness Trainer Certification
• NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
• NESTA Personal Fitness Trainer Certification
• NFPT Personal Trainer Certification
• NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

• 1-2 Years as a Personal Trainer preferred
• Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees
• Preferred: Consultative sales experience

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Wellness and Fitness Services