Retail Store Associate Job at The UPS Store in Louisville

We are seeking a Retail Store Associate to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue. You will also be responsible for handling returns for customers.

Responsibilities:

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints
• Process customer transactions and returns accurately and efficiently.
• Maintain safety protocols.

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong negotiation skills

We are a very busy small business looking for people who work well with our team.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

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