Luxury Bath is hiring: Call Center Representative in Palm Harbor

Overview

Join to apply for the Call Center Representative role at Luxury Bath.

With more than 25 years in business, Luxury Bath of Tampa Bay is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Tampa Bay market and surrounding areas to join our winning team. Earn money while making a positive impact that helps homeowners improve their homes.

Responsibilities

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowners' questions and objections
• Obtain homeowners information including names and addresses, phone numbers, etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representatives
• Issue appointments for representatives to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintain reports

Qualifications

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge — Training provided
• Proficiency in relevant computer applications

Compensation and Benefits

Compensation range is 50-75k annually. We offer a comprehensive benefits package which includes medical, dental, and vision insurance, 401(k), and professional development.

Job Details

• Employment type: Full-time
• Seniority level: Entry level
• Job function: Other
• Industry: Construction