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Dental Care Alliance

Director of Operations Multi-Specialty Dental Practice

Dental Care Alliance, Delray Beach, Florida, United States, 33483

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Director of Operations Multi-Specialty Dental Practice

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Director of Operations Multi-Specialty Dental Practice

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Dental Care Alliance Overview : We are seeking an experienced

Director of Operations

to oversee the daily operations and strategic growth of

Advanced Dentistry of South Florida , one of Delray Beach’s premier, technology-driven, upscale dental practices. Location:

Village Professional, 15340 Jog Rd STE 100, Delray Beach, FL 33446 Reports to:

Partner Doctors Our team of

general dentists, specialists, and hygienists

work together to provide comprehensive care, offering services in: General & Cosmetic Dentistry Endodontics Oral & Maxillofacial Surgery Periodontics & Implant Dentistry Invisalign & Advanced Orthodontic Solutions Sedation Dentistry Emergency Dental Services Key Responsibilities Operational Leadership Oversee day-to-day operations including scheduling, patient flow, billing, and insurance coordination. Manage HR functions: hiring, credentialing, compliance, staff training, and performance management. Support and coordinate across general dentistry, cosmetic dentistry, endodontics, oral surgery, periodontics, and hygiene. Lead technology adoption to streamline workflows and improve patient care. Patient Experience Ensure five-star patient experiences across all services — from emergency visits to cosmetic enhancements. Monitor and improve scheduling systems, call performance, and reappointment processes. Oversee online reviews, reputation management, and patient engagement initiatives. Financial & Compliance Track budgets, KPIs, and financial performance; implement strategies to meet growth and collection targets. Ensure compliance with HIPAA, OSHA, and state/federal regulations. Oversee insurance processing, billing accuracy, and collections. Marketing & Community Engagement Lead community outreach and marketing initiatives, building relationships with local organizations, businesses, and referral partners. Oversee promotional products, sponsorships, and practice branding campaigns. Manage social media presence, digital marketing platforms, and internal patient engagement programs. Qualifications 8–10 years of leadership experience in healthcare/dental operations. Proven track record managing high-volume practices with multiple providers. Strong financial and business acumen. Marketing and community engagement experience preferred. Excellent leadership, organizational, and communication skills. Proficiency with practice management software and Microsoft Office Suite. What We Offer Competitive salary with performance bonuses. Health, dental, and vision insurance. 401(k) Paid time off and holidays. The opportunity to lead in a prestigious, innovative practice serving South Florida since 1982.

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