JLL
Overview
Assistant Facilities Manager JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves
The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties include working with the Facility Management team to handle routine facility operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management/coordination of and with maintenance technicians and third-party providers. Day to day
Using industry and client best practices, plans, schedules, coordinates and assigns all frequency and work type maintenance activities for a group or team of responsibility. Oversight of all Health, Safety, Security and Environment initiatives and processes. Communicate KPI and SLA requirements in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion. Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience. Ensure appropriate and prompt follow up with customers, technicians, and vendors. Interface with vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure coordination/execution of work within the client environment with minimal disruption. Provide vendor coaching on Corrigo. Manage operations to mitigate operational risk. Responsible for overall integrity of the CMMS (Corrigo) and supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Qualifications
Required 3-4+ years’ experience with facilities management and managing CMMS/Work Order applications. Superior customer service skills and a strong orientation to provide exceptional JLL customer experience. Proficient in MS Office, with strong written, verbal and people skills. Proficient in Excel and able to customize administrative reports. Preferred Ability to multitask and work without direct supervision. Ability to plan and manage work under time constraints. Undergraduate degree preferred, or equivalent experience. Compensation and Location
Estimated compensation for this position: 70,000.00 – 85,000.00 USD per year. Location: On-site – Boston, MA. Benefits
Personalized benefits that support personal well-being and growth: JLL offers a supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health, including: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Privacy and EEO
JLL is an Equal Opportunity Employer committed to providing accommodations to individuals with disabilities. For accommodation requests, please email accomodationrequest@am.jll.com. This email is only for accommodation requests. For other inquiries, please contact us via the career site. Pursuant to applicable laws, various notices regarding background checks, privacy and fair hiring practices may apply as described in our career site pages for each country. Accepting applications on an ongoing basis until a candidate is identified.
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Assistant Facilities Manager JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves
The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties include working with the Facility Management team to handle routine facility operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management/coordination of and with maintenance technicians and third-party providers. Day to day
Using industry and client best practices, plans, schedules, coordinates and assigns all frequency and work type maintenance activities for a group or team of responsibility. Oversight of all Health, Safety, Security and Environment initiatives and processes. Communicate KPI and SLA requirements in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion. Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience. Ensure appropriate and prompt follow up with customers, technicians, and vendors. Interface with vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure coordination/execution of work within the client environment with minimal disruption. Provide vendor coaching on Corrigo. Manage operations to mitigate operational risk. Responsible for overall integrity of the CMMS (Corrigo) and supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Qualifications
Required 3-4+ years’ experience with facilities management and managing CMMS/Work Order applications. Superior customer service skills and a strong orientation to provide exceptional JLL customer experience. Proficient in MS Office, with strong written, verbal and people skills. Proficient in Excel and able to customize administrative reports. Preferred Ability to multitask and work without direct supervision. Ability to plan and manage work under time constraints. Undergraduate degree preferred, or equivalent experience. Compensation and Location
Estimated compensation for this position: 70,000.00 – 85,000.00 USD per year. Location: On-site – Boston, MA. Benefits
Personalized benefits that support personal well-being and growth: JLL offers a supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health, including: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Privacy and EEO
JLL is an Equal Opportunity Employer committed to providing accommodations to individuals with disabilities. For accommodation requests, please email accomodationrequest@am.jll.com. This email is only for accommodation requests. For other inquiries, please contact us via the career site. Pursuant to applicable laws, various notices regarding background checks, privacy and fair hiring practices may apply as described in our career site pages for each country. Accepting applications on an ongoing basis until a candidate is identified.
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