Manager of Business & Regulatory Affairs - Heart Transplant (BIDMC)

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Manager of Business and Regulatory Affairs oversees financial performance, regulatory compliance, and data management of the Heart Transplant, LVAD and ECMO programs and programs related to Advanced Heart Failure. The position directly reports to the Dir, Heart Transplant & Special Programs. Job Description: Primary Responsibilities: Works with the Heart Transplant Director and Medical and Surgical Directors to develop business plans and assist with the implementation, monitoring and evaluation of such plans. Manages program financial and data staff. Directs personnel to assigned tasks and projects. Collaborates with nursing leaders to harmonize operations and ensure equitable staff management. Oversees program financial performance inclusive of BIDMC and HMFP revenue/expenses. Full responsibility for planning, monitoring and managing dept budget. Maintains knowledge of regulatory requirements specific to transplant programs including the OPTN/UNOS and CMS. Maintains knowledge of Joint Commission and CMS regulations for LVADs and ELSO standards for ECMO program management. Collaborates with the central BILH Information Systems department to ensure adequate electronic systems are in place to capture the data required for submission to regulatory required registries. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Acts as the main point of contact for the Transplant Data Management System vendor. Acts as liaison to the New England Organ Bank (NEOB) representing BIDMC. Facilitates the application process and ongoing RFIs for regulatory agencies (CMS, UNOS/OPTN, SRTR) as well as annual updates. Manages regulatory/QAPI process including workgroups to supports transplant quality projects with data analysis, meeting coordination, and recommendations regarding quality tools and methodologies. Responsible for transplant policy oversight and maintenance processes. Represents heart transplant on various internal committees. Required Qualifications: Bachelor's degree required. Master's degree preferred. 1-3 years related work experience required and 1-3 years supervisory/management experience required. Demonstrated knowledge of financial budgets. Excellent data analysis skills. Creative problem solving and critical thinking ability. Advanced skills with Microsoft applications. Preferred Qualifications: Previous experience in organ donation, transplantation, or end stage organ disease. Familiarity of OPTN/UNOS, CMS and/or Joint Commission regulations. Competencies Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring. Independence of Action: Ability to set goals and priorities for functional area. Written Communications: Ability to communicate complex information in English effectively in writing. Oral Communications: Ability to verbally communicate complex concepts in English. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies. Team Work: Ability to lead collaborative teams for larger projects or groups. Customer Service: Ability to provide a high level of customer service and staff training. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. We are an Equal Opportunity Employer/Veterans/Disabled.

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