A-Line Staffing Solutions
*CMO Customer Care Representative (Wave 3)
A-Line Staffing Solutions, Tennessee Ridge, Tennessee, United States, 37178
Job Title:
CMO Customer Care Representative (Wave 3)
Address:
Work At Home, TN
Job Description
Assist members with their pharmacy benefit plans via incoming phone calls. Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions. Provide solutions to simplify the health care experience for members. Navigate multiple computer programs efficiently while interacting with members. Participate in a comprehensive training program to ensure success on the team.
Critical Information
Remote - Must be located in Tennessee. Training will be M-F from 8-4:30 pm local time. Must have reliable, hardwired internet with a minimum upload/download speed of 25/3.
Education/Licenses Needed
High School Diploma or equivalent experience required.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.
Assist members with their pharmacy benefit plans via incoming phone calls. Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions. Provide solutions to simplify the health care experience for members. Navigate multiple computer programs efficiently while interacting with members. Participate in a comprehensive training program to ensure success on the team.
Critical Information
Remote - Must be located in Tennessee. Training will be M-F from 8-4:30 pm local time. Must have reliable, hardwired internet with a minimum upload/download speed of 25/3.
Education/Licenses Needed
High School Diploma or equivalent experience required.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.