NICE
Overview
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability and supportability in mind. They also act as a key evangelist for the organization.
Responsibilities
Work with product management team to define new architectural requirements
Ensure strong communication and collaboration between other development teams, Product Management and Quality Assurance
Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
Communicate architecture in an effective and professional manner
Drive technical decisions, solve tough problems, and coordinate multiple project execution
Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
Monitor the quality of code that is delivered through reviews and other processes
Foster a strong teamwork environment and create passion and energy within the team
Be an active participant in the development leadership team ensuring corporate success
Represent self and department with professionalism and competence
Follow the company Code of Ethics and inContact policies and procedures at all times
To Land This Gig You\'ll Need
BS in Computer Science, or equivalent work experience
10+ years of software development experience
Experience architecting systems for performance and scalability
Expertise in designing applications using relational and/or non-relational databases
Working knowledge of CI/CD
Experience with AWS
Experience with C#, .NET, GO
Experience with AI tools (Claude, GitHub CoPilot)
Excellent problem solving abilities
Working knowledge of design patterns
Working knowledge of Agile development processes
Strong quality orientation
Must possess strong organizational and time management skills
Bonus Experience
MS in Computer Science
5+ years of technical leadership
Experience as a technical or team lead or equivalent experience
Experience with telecommunications/telephony
Experience with call centers
About NiCE NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in NICE’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985
Disability Status Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability and supportability in mind. They also act as a key evangelist for the organization.
Responsibilities
Work with product management team to define new architectural requirements
Ensure strong communication and collaboration between other development teams, Product Management and Quality Assurance
Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
Communicate architecture in an effective and professional manner
Drive technical decisions, solve tough problems, and coordinate multiple project execution
Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
Monitor the quality of code that is delivered through reviews and other processes
Foster a strong teamwork environment and create passion and energy within the team
Be an active participant in the development leadership team ensuring corporate success
Represent self and department with professionalism and competence
Follow the company Code of Ethics and inContact policies and procedures at all times
To Land This Gig You\'ll Need
BS in Computer Science, or equivalent work experience
10+ years of software development experience
Experience architecting systems for performance and scalability
Expertise in designing applications using relational and/or non-relational databases
Working knowledge of CI/CD
Experience with AWS
Experience with C#, .NET, GO
Experience with AI tools (Claude, GitHub CoPilot)
Excellent problem solving abilities
Working knowledge of design patterns
Working knowledge of Agile development processes
Strong quality orientation
Must possess strong organizational and time management skills
Bonus Experience
MS in Computer Science
5+ years of technical leadership
Experience as a technical or team lead or equivalent experience
Experience with telecommunications/telephony
Experience with call centers
About NiCE NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in NICE’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985
Disability Status Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr