Director of Ocean Product

The Director of Ocean Product will be responsible for leading and managing our steamship line relationships and global agent partnerships while collaborating with sales leadership to develop solutions for new and existing key accounts. This role will use a deep understanding of maritime logistics to manage operations and drive the Freight Forwarding department’s growth and relationships with partners. What you'll be doing: Develop, manage, and strengthen relationships with steamship lines and global agents Negotiate contracts, the procurement of competitive rates, and ensure service reliability Oversee the selection, performance, and compliance of global agent partners, ensuring alignment with company standards and customer expectations Provide deep expertise and insight into trade lanes, market trends, and operational efficiencies to develop and deploy commercial strategies for growth Collaborate closely with sales, operations, pricing, and finance teams to drive profitability and service quality across ocean freight offerings Manage and lead continuous improvement initiatives related to carrier and agent management, contract negotiations, and operational processes Monitor and analyze key performance indicators (KPIs) related to carrier and agent performance, costs and compliance, reporting findings to executive leadership Ensure compliance with the Federal Maritime Commission and other applicable regulatory agencies Represent the company in industry forums, associations, and with external stakeholders to stay abreast of regulatory changes and market developments What you need: Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field required; advanced degree preferred 10+ years of experience in ocean freight forwarding, with significant exposure to steamship line contracts trade lane management, and global agent networks Proven track record managing carrier relationships and negotiating complex contracts Strong knowledge of international trade regulations, customs compliance, and maritime logistics Exceptional leadership, communication, and negotiation skills Analytical mindset with ability to leverage data for strategic decision-making Proficiency with logistics management systems and ocean freight platforms Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

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