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Client Services Specialist- Hybrid

ZipRecruiter, Franklin, Connecticut, United States

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Job DescriptionJob Description

Job Title:

Client Services Specialist (Hybrid – Contract to Hire) Location:

Franklin, TN Pay Rate:

$16.79/hour

Position Summary

We are seeking a detail-oriented

Client Services Specialist

to join our team in Franklin, TN. This hybrid role offers the best of both worlds – work from home on

Mondays and Fridays , with in-office collaboration on

Tuesdays, Wednesdays, and Thursdays .

As a Client Services Specialist, you will play a key role in supporting provider and producer credentialing processes, ensuring accuracy in data entry, and managing onboarding requirements. This is a

contract-to-hire opportunity , giving you the chance to grow your career with long-term potential.

Responsibilities

Review, analyze, and validate provider/producer information against business and credentialing requirements.

Maintain accurate and up-to-date records in credentialing databases.

Process agent onboarding contracts and verify insurance licenses.

Add appointments and ensure agent records are complete and validated.

Utilize various systems and websites to confirm data accuracy.

Provide strong customer service while working with agents and internal teams.

Required Qualifications

1–3 years of customer service experience

(insurance industry knowledge is a plus).

Strong

attention to detail

with the ability to research and validate information.

Excellent

verbal and written communication skills

(letters, memos, and emails).

Ability to handle confidential information with discretion.

Strong

organizational skills

with the ability to manage multiple priorities.

Proficiency with

Microsoft Office (Word, Excel, Access)

and internet-based research.

Ability to work independently with minimal supervision while maintaining strong team relationships.

Education

High School Diploma required;

Associate’s degree

.

Why Join Us?

Hybrid flexibility

– enjoy both work-from-home and in-office collaboration.

Gain valuable

insurance and credentialing experience

in a supportive environment.

Career growth opportunity

– contract-to-hire role with long-term potential.

Work in a professional, team-oriented setting where accuracy and detail matter.

Apply Today!

If you are detail-driven, customer-focused, and eager to grow in a client services career, we’d love to hear from you.

INDJP