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Prime Residential

General Manager

Prime Residential, San Francisco, California, United States, 94199

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General Manager

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Prime Residential

. Base pay range:

$134,000.00/yr

. About Prime

Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued. Property Details

: The Gateway has 1,254 units and is located in San Francisco, CA. Schedule

: 9:00 am to 6:00 pm. Target Pay

: $134,000 annually. Responsibilities

General Managers have full responsibility for maximizing the long-term operating performance of two or more properties, or a single large-scale asset with a substantial unit count. They serve as the executive onsite lead, balancing resident experience, financial performance, compliance, ownership communication, and community engagement. The role is both internally operational and externally facing, directing property operations, mentoring onsite teams, and representing Prime Residential with tenant associations, neighborhood boards, and community stakeholders. They oversee renovation planning, rent control compliance, act as the final escalation point for resident issues, and partner with ownership and asset management on financial strategy, pricing, and variance management. General Managers are key stewards of Prime’s brand and standards of excellence, ensuring financial success, operational consistency, and reputation across all communities under their leadership. Who You Are

A proven multifamily executive with expertise in both property operations and external stakeholder engagement A confident communicator who can represent Prime in tenant association, board, and community meetings A financially sophisticated leader with expertise in budgeting, reclasses, accruals, pricing strategy, and variance tracking A strategic thinker who balances rent control compliance, renovation planning, and operational objectives A mentor and escalation authority who supports frontline leaders and develops future talent A relationship-builder who fosters trust with ownership, residents, and community partners What You’ll Do

Community & Stakeholder Engagement

: Represent the property in meetings with tenant associations and BCNA boards, address resident concerns and policy discussions, and build relationships with local government officials, community leaders, and neighborhood associations. Policy & Renovation Oversight

: Coordinate renovation goals, standards, and capital improvement initiatives; review and adjust policies to align with rent control regulations and operational needs; partner with Legal and Asset Management to ensure compliance while pursuing asset value growth. Leadership & Escalation Management

: Serve as the final escalation point for resident complaints beyond frontline resolution; approve pricing strategies for renewals and leases; mentor community directors and managers; foster a culture of accountability and high performance. Ownership & Financial Liaison

: Maintain regular communication with ownership and asset management; lead budgeting, forecasting, reclasses, accruals, and variance analyses; refine pricing strategy in partnership with ownership and asset management. Operational Excellence

: Drive Prime’s standards in talent management, marketing, customer experience, and asset preservation; conduct regular inspections and audits; provide leadership with timely operational, financial, and resident experience reporting. Requirements

BS/BA degree or equivalent training and professional experience 5+ years of progressively responsible experience in residential property management (multi-site or large-scale asset experience strongly preferred) 3+ years of proven leadership experience overseeing teams and cross-functional collaboration Strong knowledge of rent control regulations, fair housing laws, landlord/tenant laws, and renovation policy oversight Demonstrated expertise in budgeting, financial forecasting, reclasses, accruals, and pricing strategy Ability to represent Prime effectively in ownership meetings, board meetings, and public/community forums Proficiency in MS Office Suite and property management platforms (RealPage, Yardi, OneSite, etc.) Exceptional communication, negotiation, and problem-solving skills with the ability to build consensus across diverse stakeholders Equal Opportunity Employer Statement:

Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is committed to compliance with all fair employment practices regarding citizenship and immigration status and will consider qualified applicants with arrest and conviction records where applicable. Job Details

| Seniority level: Director | Employment type: Full-time | Job function: Management and Manufacturing Salary Description:

$134,000

. Note: This description reflects management’s assignment of essential functions and does not proscribe or restrict other tasks that may be assigned.

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