Scimax Consulting
ServiceNow Solution Architect Hybrid Tampa, FL
Scimax Consulting, Tampa, Florida, United States, 33697
Location: Tampa, Florida
Work Type: Hybrid (2 days on-site per week)
About the Role We are seeking a ServiceNow Solution Architect to lead the end-to-end delivery of enterprise-scale ServiceNow projects. This role requires a strategic leader with hands-on experience overseeing the implementation and optimization of ITSM, SPM, and ITOM modules, ensuring alignment with organizational goals, governance frameworks, and platform best practices. As a key member of the technology organization, you will manage cross-functional teams, drive technical excellence, and support the continuous improvement of ServiceNow capabilities across the enterprise.
Key Responsibilities Lead end-to-end delivery of ServiceNow projects from design through deployment, ensuring alignment with business objectives. Oversee the implementation, configuration, and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting. Manage cross-functional project teams consisting of developers, architects, analysts, and key business stakeholders. Develop and maintain project plans, timelines, budgets, and risk mitigation strategies to ensure successful outcomes. Facilitate requirements gathering, stakeholder engagement, and change management initiatives. Ensure adherence to ITIL, Agile, and CSDM frameworks and governance standards. Track and report project performance using ServiceNow dashboards and defined KPIs. Coordinate testing, training, and go-live activities to ensure user adoption and operational sustainability. Partner with enterprise architects to define the long-term ServiceNow roadmap, including upgrades, integrations, and new capability rollouts.
Must Have Proven experience leading end-to-end delivery of complex ServiceNow projects. Demonstrated expertise overseeing implementation and optimization of ITSM, SPM, and ITOM modules. Strong understanding of workflows, integrations, and reporting within the ServiceNow ecosystem. Excellent communication, leadership, and stakeholder management skills. Ability to align technical solutions with strategic business objectives.
Preferred Skills & Frameworks
ITIL Agile CSDM ServiceNow ITSM SPM ITOM Project Planning Governance Workflow Automation Systems Integration Reporting & Dashboards Process Optimization Stakeholder Engagement
Interested in this opportunity? Send your resume or application to (Attn: Jacqueline). Please include the subject line: ServiceNow Solution Architect Tampa, FL
About the Role We are seeking a ServiceNow Solution Architect to lead the end-to-end delivery of enterprise-scale ServiceNow projects. This role requires a strategic leader with hands-on experience overseeing the implementation and optimization of ITSM, SPM, and ITOM modules, ensuring alignment with organizational goals, governance frameworks, and platform best practices. As a key member of the technology organization, you will manage cross-functional teams, drive technical excellence, and support the continuous improvement of ServiceNow capabilities across the enterprise.
Key Responsibilities Lead end-to-end delivery of ServiceNow projects from design through deployment, ensuring alignment with business objectives. Oversee the implementation, configuration, and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting. Manage cross-functional project teams consisting of developers, architects, analysts, and key business stakeholders. Develop and maintain project plans, timelines, budgets, and risk mitigation strategies to ensure successful outcomes. Facilitate requirements gathering, stakeholder engagement, and change management initiatives. Ensure adherence to ITIL, Agile, and CSDM frameworks and governance standards. Track and report project performance using ServiceNow dashboards and defined KPIs. Coordinate testing, training, and go-live activities to ensure user adoption and operational sustainability. Partner with enterprise architects to define the long-term ServiceNow roadmap, including upgrades, integrations, and new capability rollouts.
Must Have Proven experience leading end-to-end delivery of complex ServiceNow projects. Demonstrated expertise overseeing implementation and optimization of ITSM, SPM, and ITOM modules. Strong understanding of workflows, integrations, and reporting within the ServiceNow ecosystem. Excellent communication, leadership, and stakeholder management skills. Ability to align technical solutions with strategic business objectives.
Preferred Skills & Frameworks
ITIL Agile CSDM ServiceNow ITSM SPM ITOM Project Planning Governance Workflow Automation Systems Integration Reporting & Dashboards Process Optimization Stakeholder Engagement
Interested in this opportunity? Send your resume or application to (Attn: Jacqueline). Please include the subject line: ServiceNow Solution Architect Tampa, FL