Vaughan Regional Medical Center

Receptionist Job at Vaughan Regional Medical Center in Selma

Vaughan Regional Medical Center, Selma, AL, United States, 36701

The Receptionist is the first point of contact for patients and visitors. This role is responsible for greeting and directing patients, managing patient registration, verifying insurance information, scheduling appointments, and ensuring accurate data entry. The receptionist facilitates communication between patients, staff, and providers while maintaining patient confidentiality and delivering exceptional customer service.

Greets and registers patients, verifies demographic and insurance information
Schedules patient appointments and manages the appointment calendar
Answers incoming calls, directs calls to appropriate departments, and takes messages as needed
Collects patient payments, copays, and provides receipts
Assists patients with completing required paperwork and obtains necessary signatures
Verifies insurance benefits and obtains pre-authorization as required
Maintains confidentiality and security of patient information in accordance with HIPAA guidelines
Manages patient flow in the waiting area and communicates patient status to clinical staff
Maintains a clean and organized reception area
Performs general clerical duties including faxing, scanning, and data entry

Excellent communication and customer service skills
Strong attention to detail and organizational abilities
Ability to multitask and work in a fast-paced environment
Proficiency in Microsoft Office Suite and EMR systems
Knowledge of insurance verification and basic medical terminology
Ability to maintain professionalism and confidentiality
Capable of lifting up to 20 lbs and performing repetitive tasks such as typing and data entry

Previous experience in a medical office, physician practice, or hospital setting preferred
Experience with electronic medical records (EMR) systems preferred

#J-18808-Ljbffr