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Inside Higher Ed

Student Accounts Representative (Part-time) Staff Pool- Southwest College

Inside Higher Ed, Houston, Texas, United States, 77246

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Overview

Student Accounts Representative (Part-time) – Staff Pool, Southwest College (Houston, TX). The organization operates as part of Houston Community College. This role is focused on assisting with financial transactions on student accounts, cashiering processes, and supporting students with their financial records in alignment with college policies. Responsibilities

Under general supervision, accept and record payments using the cashiering equipment and cashiering system; payments may include term payments on student accounts or departmental receipts. Ensure all transactions are handled according to the Cashiering Procedures Manual. Reconcile cashiering batches and process deposits via Remote Deposit, preparing deposit slips for armored service pickups or bank deposits. Apply service indicators on student accounts as warranted by circumstances. Attach applicable waivers or exemptions to student accounts and attach B-codes on accounts sponsored by third parties. Assist students with questions regarding their financial account records, including tuition and fee charges, refunds, 1098T, and related items. Qualifications

Education: High school diploma or GED equivalent required. Experience: One (1) year of cashiering experience, preferably in a college or university business office. Knowledge, Skills, and Abilities: Must be bondable; proficient with personal computers; knowledge of PeopleSoft and CashNet preferred. Customer Service Skills Required: Strong customer service orientation and ability to assist diverse student populations. EEO and Compliance: Houston Community College does not discriminate on the basis of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation, or veteran’s status. See the designated EEO/Compliance Title IX Coordinator for inquiries. Education and Experience

High school diploma or GED required. One (1) year of cashiering experience, preferably in a college or university setting. Other Details

Seniority level: Entry level Employment type: Part-time Job function: Sales and Business Development Industries: Online Audio and Video Media Equal Opportunity

HCC values its employees and their contributions, promotes opportunities for professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities who require special accommodations to interview should contact the stated number.

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