TEKsystems
Overview
IT Support Technician – Desktop & Enterprise Services. Step into a dynamic environment where your technical expertise powers the productivity of a fast-paced enterprise. We’re looking for a hands-on IT Support Technician who thrives on solving problems, deploying solutions, and delivering exceptional service—all while working shoulder-to-shoulder with passionate professionals. What You’ll Do
As an IT Support Technician, you’ll be the go-to expert for desktop and enterprise-level support across multiple locations. You’ll tackle escalated service requests and large-scale workstation deployments, ensuring seamless tech experiences for internal teams. Your Responsibilities Will Include
Providing second and third-level support for desktops, laptops, mobile devices, printers, projectors, and video conferencing systems. Delivering remote and desk-side support for escalated incidents and service requests. Participating in mass workstation deployments, migrations, and hardware refreshes. Creating and maintaining knowledgebase documentation. Supporting asset management procedures and backup coverage for the IT Service Desk. What You Bring
3–5 years of desktop support experience in a fast-paced environment. Proficiency with both Windows and Mac operating systems. Hands-on experience with mass workstation deployments and migrations. Strong communication skills and a knack for juggling multiple issues with precision. Ability to lift up to 50lbs occasionally and 20lbs regularly. Willingness to respond to after-hours support emergencies via on-call pager system. Bonus Skills (Nice to Have)
Office 365 support experience. A+ or N+ Certification. MCP (Windows 7), MCSA (Windows 10), or ITIL v3/v4 Foundations. Certified Desktop Support Analyst (HDI). Associate or Bachelor’s degree in a related field. Why This Role Rocks
This is more than just a support role—it’s an opportunity to be a key player in enterprise-level IT operations. You’ll work onsite in the heart of Chicago, surrounded by cutting-edge tech and a team that values your contributions. If you’re ready to elevate your career and make a real impact, we want to hear from you. Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Optional benefits for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Chicago, IL. Application Deadline
This position is anticipated to close on Oct 10, 2025. About TEKsystems
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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IT Support Technician – Desktop & Enterprise Services. Step into a dynamic environment where your technical expertise powers the productivity of a fast-paced enterprise. We’re looking for a hands-on IT Support Technician who thrives on solving problems, deploying solutions, and delivering exceptional service—all while working shoulder-to-shoulder with passionate professionals. What You’ll Do
As an IT Support Technician, you’ll be the go-to expert for desktop and enterprise-level support across multiple locations. You’ll tackle escalated service requests and large-scale workstation deployments, ensuring seamless tech experiences for internal teams. Your Responsibilities Will Include
Providing second and third-level support for desktops, laptops, mobile devices, printers, projectors, and video conferencing systems. Delivering remote and desk-side support for escalated incidents and service requests. Participating in mass workstation deployments, migrations, and hardware refreshes. Creating and maintaining knowledgebase documentation. Supporting asset management procedures and backup coverage for the IT Service Desk. What You Bring
3–5 years of desktop support experience in a fast-paced environment. Proficiency with both Windows and Mac operating systems. Hands-on experience with mass workstation deployments and migrations. Strong communication skills and a knack for juggling multiple issues with precision. Ability to lift up to 50lbs occasionally and 20lbs regularly. Willingness to respond to after-hours support emergencies via on-call pager system. Bonus Skills (Nice to Have)
Office 365 support experience. A+ or N+ Certification. MCP (Windows 7), MCSA (Windows 10), or ITIL v3/v4 Foundations. Certified Desktop Support Analyst (HDI). Associate or Bachelor’s degree in a related field. Why This Role Rocks
This is more than just a support role—it’s an opportunity to be a key player in enterprise-level IT operations. You’ll work onsite in the heart of Chicago, surrounded by cutting-edge tech and a team that values your contributions. If you’re ready to elevate your career and make a real impact, we want to hear from you. Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Optional benefits for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Chicago, IL. Application Deadline
This position is anticipated to close on Oct 10, 2025. About TEKsystems
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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