Chaminade Resort & Spa
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Group Sales & Events Manager
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Chaminade Resort & Spa About Us: Pyramid Global Hospitality values its employees and emphasizes a People First culture, employee development, benefits, and a supportive, inclusive work environment. This description retains essential content about the company and the role without extraneous boilerplate. Location : Santa Cruz, CA — Chaminade Resort & Spa, managed by Pyramid Global Hospitality. The resort features 156 guest rooms, 12,000 sq ft of meeting space across 12 venues, and is part of a broader network of properties providing opportunities for growth and development. Overview
ESSENTIAL FUNCTIONS: Proactively source and secure new social and small group business through networking, local outreach, prospecting, and partnerships with venues, event planners, and community organizations. Manage all aspects of social and small group sales, from inquiry through execution, including contracting, detailing, and on-site servicing. Act as the primary liaison for assigned groups, ensuring all details—room blocks, event spaces, F&B, AV, entertainment, transportation, décor, and vendor coordination—are planned and executed successfully. Build and maintain strong relationships with local venues, event professionals, and referral sources to increase lead generation and business opportunities. Promote and upsell the property’s facilities, services, and enhancements to maximize revenue (banquets, spa, catering, recreation, etc.). Prepare accurate proposals, contracts, and banquet event orders (BEOs) and ensure timely distribution to operational departments. Ensure group billing is accurate and complete; assist with resolving discrepancies. Represent the property during site visits, tastings, and pre-event meetings with clients. Provide exceptional service, ensuring client expectations are met or exceeded throughout the planning process and on event day. Maintain current knowledge of competitor offerings, local event trends, and community organizations to remain competitive in the social market segment. Attend required meetings (weekly sales meetings, BEO meetings, etc.). Marginal Functions : Support larger group sales and events as needed during peak periods. Assist in hosting and participating in local networking, community events, and familiarization (FAM) tours to promote the property. Contribute ideas for marketing initiatives and promotions to increase weekend/social group business. Provide coverage for Sales or Events colleagues during absences or high business volume. Qualifications
Bachelor’s degree in related field preferred, or equivalent combination of education and work experience. 1-4 years of experience in hotel sales, catering, or event planning, with a focus on social events, small meetings, or group sales. Strong knowledge of event planning processes including space setup, F&B coordination, guestroom blocks, and vendor management. Proven track record of proactive sales skills (prospecting, networking, lead generation). A people-oriented, relationship-driven person. Excellent written and verbal communication skills; highly organized with strong attention to detail. Ability to work evenings, weekends, and holidays as business demands. Knowledge of hotel property management and sales systems (Delphi FDC, Maestro, or similar) preferred. Compensation
The compensation for this position is
$70,000.00/Yr
-
$80,000.00/Yr
based on qualifications and experience. Seniorities, Employment & Function
Seniority level:
Entry level Employment type:
Full-time Job function:
Management and Manufacturing Industries:
Hospitality For reference, this posting may include lines about referrals and related roles in the same area, but these do not alter the core responsibilities or qualifications for the Group Sales & Events Manager position.
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Group Sales & Events Manager
role at
Chaminade Resort & Spa About Us: Pyramid Global Hospitality values its employees and emphasizes a People First culture, employee development, benefits, and a supportive, inclusive work environment. This description retains essential content about the company and the role without extraneous boilerplate. Location : Santa Cruz, CA — Chaminade Resort & Spa, managed by Pyramid Global Hospitality. The resort features 156 guest rooms, 12,000 sq ft of meeting space across 12 venues, and is part of a broader network of properties providing opportunities for growth and development. Overview
ESSENTIAL FUNCTIONS: Proactively source and secure new social and small group business through networking, local outreach, prospecting, and partnerships with venues, event planners, and community organizations. Manage all aspects of social and small group sales, from inquiry through execution, including contracting, detailing, and on-site servicing. Act as the primary liaison for assigned groups, ensuring all details—room blocks, event spaces, F&B, AV, entertainment, transportation, décor, and vendor coordination—are planned and executed successfully. Build and maintain strong relationships with local venues, event professionals, and referral sources to increase lead generation and business opportunities. Promote and upsell the property’s facilities, services, and enhancements to maximize revenue (banquets, spa, catering, recreation, etc.). Prepare accurate proposals, contracts, and banquet event orders (BEOs) and ensure timely distribution to operational departments. Ensure group billing is accurate and complete; assist with resolving discrepancies. Represent the property during site visits, tastings, and pre-event meetings with clients. Provide exceptional service, ensuring client expectations are met or exceeded throughout the planning process and on event day. Maintain current knowledge of competitor offerings, local event trends, and community organizations to remain competitive in the social market segment. Attend required meetings (weekly sales meetings, BEO meetings, etc.). Marginal Functions : Support larger group sales and events as needed during peak periods. Assist in hosting and participating in local networking, community events, and familiarization (FAM) tours to promote the property. Contribute ideas for marketing initiatives and promotions to increase weekend/social group business. Provide coverage for Sales or Events colleagues during absences or high business volume. Qualifications
Bachelor’s degree in related field preferred, or equivalent combination of education and work experience. 1-4 years of experience in hotel sales, catering, or event planning, with a focus on social events, small meetings, or group sales. Strong knowledge of event planning processes including space setup, F&B coordination, guestroom blocks, and vendor management. Proven track record of proactive sales skills (prospecting, networking, lead generation). A people-oriented, relationship-driven person. Excellent written and verbal communication skills; highly organized with strong attention to detail. Ability to work evenings, weekends, and holidays as business demands. Knowledge of hotel property management and sales systems (Delphi FDC, Maestro, or similar) preferred. Compensation
The compensation for this position is
$70,000.00/Yr
-
$80,000.00/Yr
based on qualifications and experience. Seniorities, Employment & Function
Seniority level:
Entry level Employment type:
Full-time Job function:
Management and Manufacturing Industries:
Hospitality For reference, this posting may include lines about referrals and related roles in the same area, but these do not alter the core responsibilities or qualifications for the Group Sales & Events Manager position.
#J-18808-Ljbffr