BDO USA
Overview
Join to apply for the
Managed Services GTM Director
role at
BDO USA The Managed Services GTM Director is a multi-faceted, challenging role responsible for driving the growth and integration of Managed Services across all BDO technology solutions, with a strong focus on the evolving needs of the mid-market. This leader must possess excellent client-facing skills, deep expertise in Managed Services, and a passion for delivering innovative, scalable, and secure solutions. The Director will leverage emerging trends such as AI-driven automation, advanced analytics, and industry-specific managed services to ensure BDO’s offerings remain competitive and relevant. This role requires a strategic mindset, excellent communication and presentation skills, and the ability to influence and develop relationships with both technical and business stakeholders.
Responsibilities
Leads the development and execution of a unified Managed Services GTM strategy across all technology solution areas, including cloud, cybersecurity, business applications, and digital transformation, with a focus on expanding into the mid-market
Identifies and capitalizes on emerging trends in managed services, such as AI/ML, automation, and advanced cybersecurity, to enhance service delivery and client outcomes
Drives the expansion of Managed Services into new and existing mid-market segments, tailoring solutions to address industry-specific challenges and regulatory requirements
Promotes Managed Services in the market, within BDO Digital, BDO USA, and globally with partner firms, positioning BDO as a leader in comprehensive, scalable managed services
Leads solution development and works closely with key internal Go-To-Market groups on partnerships, opportunity management, and cross-sell initiatives
Fosters a success-oriented, accountable environment within the Managed Services practice, emphasizing innovation, client success, and continuous learning
Prepares and delivers formal and informal presentations for internal/external meetings, public events, webinars, panels, and other speaking opportunities to evangelize BDO’s Managed Services capabilities
Oversees the development of sales enablement tools, case studies, and reference architectures to support business development and client engagement
Implements metrics and KPIs to measure GTM effectiveness, client satisfaction, and business growth, using data-driven insights to refine strategy and execution
Manages tasks to ensure timely completion and drive results to grow IT Services
Works closely with the BDO Business Development team to build and manage pipelines, secure new business, and expand client relationships
Other duties as required
Supervisory Responsibilities
Leads and mentors team members involved in business development and client engagement; provide strategic direction and coaching to ensure alignment with market goals and client expectations
Oversees performance management, including setting objectives, conducting evaluations, and supporting professional development
Collaborates with cross-functional teams to ensure seamless service delivery and client satisfaction
Fosters a high-performance culture focused on accountability, innovation, and continuous improvement
Serves as a role model for ethical leadership, client service excellence, and market stewardship
Education and Experience
Education: High School Diploma or GED required; Bachelor’s degree in Technology preferred
Experience:
Fifteen (15) or more years of IT Infrastructure, Information Security, IT Managed Services or similar experience delivering pre/post and go-to-market solutions within an IT Managed Services Provider, required
Ten (10) or more years of client-facing consulting experience, required
Ten (10) or more years of strong sales experience – building and managing pipelines as well as securing new business, required
Strong experience in infrastructure and cloud tools, technologies, and solutions, required
Five (5) or more years of experience in consulting practice development, preferred
Skills and Certifications
Software knowledge (examples): Azure, AWS, Office 365, Enterprise Mobility + Security, Cloud security (Azure or AWS), NetSuite, Dayforce, D365/PowerPlatform/FinOps/CRM, Salesforce
Other Knowledge, Skills & Abilities: Excellent people skills, strong communication and relationship-building, integrity and credibility, ability to work in a fast-moving environment, cross-functional collaboration, and strong organizational skills
About Us Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.
BDO is committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives and helping companies take business as usual to better than usual. Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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Join to apply for the
Managed Services GTM Director
role at
BDO USA The Managed Services GTM Director is a multi-faceted, challenging role responsible for driving the growth and integration of Managed Services across all BDO technology solutions, with a strong focus on the evolving needs of the mid-market. This leader must possess excellent client-facing skills, deep expertise in Managed Services, and a passion for delivering innovative, scalable, and secure solutions. The Director will leverage emerging trends such as AI-driven automation, advanced analytics, and industry-specific managed services to ensure BDO’s offerings remain competitive and relevant. This role requires a strategic mindset, excellent communication and presentation skills, and the ability to influence and develop relationships with both technical and business stakeholders.
Responsibilities
Leads the development and execution of a unified Managed Services GTM strategy across all technology solution areas, including cloud, cybersecurity, business applications, and digital transformation, with a focus on expanding into the mid-market
Identifies and capitalizes on emerging trends in managed services, such as AI/ML, automation, and advanced cybersecurity, to enhance service delivery and client outcomes
Drives the expansion of Managed Services into new and existing mid-market segments, tailoring solutions to address industry-specific challenges and regulatory requirements
Promotes Managed Services in the market, within BDO Digital, BDO USA, and globally with partner firms, positioning BDO as a leader in comprehensive, scalable managed services
Leads solution development and works closely with key internal Go-To-Market groups on partnerships, opportunity management, and cross-sell initiatives
Fosters a success-oriented, accountable environment within the Managed Services practice, emphasizing innovation, client success, and continuous learning
Prepares and delivers formal and informal presentations for internal/external meetings, public events, webinars, panels, and other speaking opportunities to evangelize BDO’s Managed Services capabilities
Oversees the development of sales enablement tools, case studies, and reference architectures to support business development and client engagement
Implements metrics and KPIs to measure GTM effectiveness, client satisfaction, and business growth, using data-driven insights to refine strategy and execution
Manages tasks to ensure timely completion and drive results to grow IT Services
Works closely with the BDO Business Development team to build and manage pipelines, secure new business, and expand client relationships
Other duties as required
Supervisory Responsibilities
Leads and mentors team members involved in business development and client engagement; provide strategic direction and coaching to ensure alignment with market goals and client expectations
Oversees performance management, including setting objectives, conducting evaluations, and supporting professional development
Collaborates with cross-functional teams to ensure seamless service delivery and client satisfaction
Fosters a high-performance culture focused on accountability, innovation, and continuous improvement
Serves as a role model for ethical leadership, client service excellence, and market stewardship
Education and Experience
Education: High School Diploma or GED required; Bachelor’s degree in Technology preferred
Experience:
Fifteen (15) or more years of IT Infrastructure, Information Security, IT Managed Services or similar experience delivering pre/post and go-to-market solutions within an IT Managed Services Provider, required
Ten (10) or more years of client-facing consulting experience, required
Ten (10) or more years of strong sales experience – building and managing pipelines as well as securing new business, required
Strong experience in infrastructure and cloud tools, technologies, and solutions, required
Five (5) or more years of experience in consulting practice development, preferred
Skills and Certifications
Software knowledge (examples): Azure, AWS, Office 365, Enterprise Mobility + Security, Cloud security (Azure or AWS), NetSuite, Dayforce, D365/PowerPlatform/FinOps/CRM, Salesforce
Other Knowledge, Skills & Abilities: Excellent people skills, strong communication and relationship-building, integrity and credibility, ability to work in a fast-moving environment, cross-functional collaboration, and strong organizational skills
About Us Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.
BDO is committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives and helping companies take business as usual to better than usual. Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
#J-18808-Ljbffr