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firstPRO, Inc

Data Visualization and Analytics Lead

firstPRO, Inc, Boston, Massachusetts, us, 02298

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Overview

Looking for an experienced data reporting and analytics visualization expert. This newly created role is dedicated to driving insights from data, bridging the gap between raw data and actionable strategies. The role will be on the Digital Strategy team, focusing on creating and optimizing dynamic visualizations using Tableau and supporting a company-wide digital transformation for customers, agents and internal employees. Base pay range $65.00/hr - $75.00/hr Direct message the job poster from firstPRO, Inc Responsibilities

Primarily using Tableau visualizations, manage a backlog of analysis efforts and insights for Product Owners and Stakeholders in the form of scorecards and related performance metrics, cost-benefit analysis support, impact analysis, root causes and trends, estimates, and forecasts, with the ability to prioritize and maintain backlog discipline. Collaborate with Software Engineering teams to develop, interpret, and deliver data and reporting requirements, ensuring technology solutions align with business objectives. Develop BI dashboards and visualizations, presenting complex concepts in formats accessible to diverse audiences. Extract, manage, and analyze data from multiple disparate systems, offering holistic solutions when required. Engage in data transformation and mining initiatives. Leverage analytics tools to discern customer traffic and behavior patterns, and lead hypothesis testing and A/B tests for enhancements. Collaborate with Product Owners and UX experts to support team goal attainment through the product lifecycle. Help justify projects, support analytical needs through the project lifecycle, and establish sustained gains from projects into control and monitoring stages. Qualifications

Bachelor’s degree in Business Analytics, Information Systems, Statistics, or related field. Master’s preferred. Significant proven experience may substitute. Minimum 3 years of advanced Tableau experience with a portfolio of dynamic visualizations. Tableau certification preferred. Experience leading Tableau user groups is a plus. Knowledge of data management components; familiarity with Google Analytics 4, Heap, Redshift, Tealium, and other data management tools is advantageous. 2 years of SQL experience to support visualizations is required. Proficiency with desktop tools (Excel, PowerPoint, Google Sheets, etc.). Strong visual and verbal communication to present complex data and support problem solving. Experience working with diverse, technically sophisticated teams to curate and understand data sources. Ability to work under pressure, meet deadlines, manage competing initiatives, and maintain accuracy and attention to detail. Experience in Insurance or financial industries is a nice-to-have.

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