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JPMorganChase

Business Enablement WorkFront Administrator - Global Bank Client Onboarding & Se

JPMorganChase, Chicago, Illinois, United States, 60290

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Overview

Business Enablement WorkFront Administrator - Global Bank Client Onboarding & Service

role at

JPMorganChase . Seeking a talented Business Enablement Workfront Administrator for the Global Bank (GB) Client Onboarding & Service (COS) team. You’ll work daily with our Workfront instance delivering centralized intake and the related infrastructure required to support ongoing project management & reporting needed to achieve business priorities. The successful candidate will be highly detail-oriented with strong Workfront System Administrator experience and project management skills. They will enjoy end-to-end accountability for solving problems and delivering operational efficiencies, enjoy learning and contributing to a core business function, and be a positive and collaborative team player. Responsibilities

Lead the gathering of requirements for Workfront or Workfront Fusion from new and/or existing users Translate requirements into implementation plans, including configuration settings, project templates, workflows, reports and/or dashboards Configure, test, implement, and document changes to the configuration of Workfront Conduct user acceptance testing sessions Help establish/reinforce access control governance and reporting to identify meaningful metrics to inform on health of the operational risk and control environment Develop training materials and train users to use Workfront Hold office hours to answer user questions and help them to successfully adopt Workfront Troubleshoot issues post-launch and work with Workfront support to resolve them Make updates and/or changes to the Workfront configuration post-implementation Coordinate and attend working sessions through Zoom or in person Qualifications

Required

2+ years experience implementing/ configuring Adobe Workfront in complex corporate environments including gathering and organizing business requirements into work plans Fluent in Text Mode report creation in Workfront Understand business processes well enough to make Workfront system decisions regarding notifications, groups, teams, access levels, etc. Experience developing and presenting training materials Open, Flexible and Adaptable; comfortable working in a fast paced, transformational environment Consistent track record of acting on deliverables with urgency and delivering to deadlines Excellent written and verbal communications skills Bachelor\'s degree required Preferred

1+ years experience with Workfront Fusion, including development of automation scenarios Workfront certification Advanced degree About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. We offer a competitive total rewards package including base salary and benefits; details provided during the hiring process. We are an equal opportunity employer and value diversity and inclusion. We provide reasonable accommodations for applicants and employees as needed. Job Details

Seniority level: Not Applicable Employment type: Full-time Job function: Administrative

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