StackAdapt
Overview
Join to apply for the
Director, Client Services (Central)
role at
StackAdapt .
StackAdapt is a remote-first company prioritizing candidates located in Texas, Ohio, West Virginia, Indiana or Michigan for this role.
What You'll Be Doing
Participate in account planning and execution for the territory’s key accounts, ensuring alignment between your team and Sales for long-term client success.
Oversee major client initiatives and build strong relationships with key customers as a senior point of contact and strategic consultant.
Define and set the standard for client management excellence in your territory, aligning strategies with business objectives and fostering lasting client relationships.
Use data and client feedback to inform strategy and technical direction, raising the bar for service delivery and optimization practices.
Set standards for industry engagement and knowledge-sharing to keep the team ahead of trends and maintain technical excellence.
Collaborate with internal teams (Product, Sales, Solutions, Marketing, etc.) to translate client feedback into platform or service improvements.
Represent the needs and insights from your territory across departments, influencing cross-functional decision-making including product development.
Champion and lead cross-functional Global Client Services initiatives from ideation to rollout and ongoing measurement to drive efficiencies and elevate client outcomes.
Lead a team of Account Managers, ensuring alignment with StackAdapt’s objectives and growth goals.
Serve as a key decision-maker in blueprint planning and organizational design for your team and territory.
Foster growth and development of Account Managers and Account Leads through coaching and mentorship.
Lead hiring, onboarding, and performance planning to build a high-performing, client-first team culture.
Travel as necessary for client meetings, team development, and key initiatives.
What You'll Bring To The Table
Extensive media and programmatic advertising experience
Deep understanding of Real-Time Bidding (RTB), DSPs, and data-driven marketing strategy
5+ years of experience managing a team
Demonstrated success in leading high-performing client-facing teams, including direct people leadership and cross-functional collaboration
Experience supporting and growing customers across both brands and agencies
Proven ability to lead strategic planning, cross-team initiatives, and operational improvements
10+ years of experience in account management, planning, and execution in the programmatic space
Strong analytical, communication, and management skills
Passion for mentorship, team development, and creating a culture of excellence
A proactive, solution-oriented mindset with the ability to think strategically and execute effectively in a fast-paced environment
Bonus if you have used StackAdapt
StackAdapt Benefits
Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive paid time off packages including birthdays off
Access to a comprehensive mental health care platform
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership with hubs in London and Toronto
Robust training and onboarding program
Support of personal development initiatives (conferences, courses, books, etc.)
Access to StackAdapt programmatic courses and certifications
Parental leave program
Friendly, welcoming, and supportive culture
Social and team events
About StackAdapt StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals. If you have any requests or requirements to support you throughout the interview process, please let our Talent team know. We’ve been recognized for our diverse and supportive workplace and innovation.
Seniority level Director
Employment type Full-time
Job function Business Development and Sales
Industries Technology, Information and Internet
Legal: Referrals increase your chances of interviewing at StackAdapt. Get notified about new Director of Client Services jobs in Michigan, United States.
#J-18808-Ljbffr
Director, Client Services (Central)
role at
StackAdapt .
StackAdapt is a remote-first company prioritizing candidates located in Texas, Ohio, West Virginia, Indiana or Michigan for this role.
What You'll Be Doing
Participate in account planning and execution for the territory’s key accounts, ensuring alignment between your team and Sales for long-term client success.
Oversee major client initiatives and build strong relationships with key customers as a senior point of contact and strategic consultant.
Define and set the standard for client management excellence in your territory, aligning strategies with business objectives and fostering lasting client relationships.
Use data and client feedback to inform strategy and technical direction, raising the bar for service delivery and optimization practices.
Set standards for industry engagement and knowledge-sharing to keep the team ahead of trends and maintain technical excellence.
Collaborate with internal teams (Product, Sales, Solutions, Marketing, etc.) to translate client feedback into platform or service improvements.
Represent the needs and insights from your territory across departments, influencing cross-functional decision-making including product development.
Champion and lead cross-functional Global Client Services initiatives from ideation to rollout and ongoing measurement to drive efficiencies and elevate client outcomes.
Lead a team of Account Managers, ensuring alignment with StackAdapt’s objectives and growth goals.
Serve as a key decision-maker in blueprint planning and organizational design for your team and territory.
Foster growth and development of Account Managers and Account Leads through coaching and mentorship.
Lead hiring, onboarding, and performance planning to build a high-performing, client-first team culture.
Travel as necessary for client meetings, team development, and key initiatives.
What You'll Bring To The Table
Extensive media and programmatic advertising experience
Deep understanding of Real-Time Bidding (RTB), DSPs, and data-driven marketing strategy
5+ years of experience managing a team
Demonstrated success in leading high-performing client-facing teams, including direct people leadership and cross-functional collaboration
Experience supporting and growing customers across both brands and agencies
Proven ability to lead strategic planning, cross-team initiatives, and operational improvements
10+ years of experience in account management, planning, and execution in the programmatic space
Strong analytical, communication, and management skills
Passion for mentorship, team development, and creating a culture of excellence
A proactive, solution-oriented mindset with the ability to think strategically and execute effectively in a fast-paced environment
Bonus if you have used StackAdapt
StackAdapt Benefits
Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive paid time off packages including birthdays off
Access to a comprehensive mental health care platform
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership with hubs in London and Toronto
Robust training and onboarding program
Support of personal development initiatives (conferences, courses, books, etc.)
Access to StackAdapt programmatic courses and certifications
Parental leave program
Friendly, welcoming, and supportive culture
Social and team events
About StackAdapt StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals. If you have any requests or requirements to support you throughout the interview process, please let our Talent team know. We’ve been recognized for our diverse and supportive workplace and innovation.
Seniority level Director
Employment type Full-time
Job function Business Development and Sales
Industries Technology, Information and Internet
Legal: Referrals increase your chances of interviewing at StackAdapt. Get notified about new Director of Client Services jobs in Michigan, United States.
#J-18808-Ljbffr