DeliverThat
The Role
We're hiring a Product Designer to own end-to-end design across our Driver App (iOS/Android), merchant tools, and internal ops dashboards. You'll turn messy, real-world constraints (timing, traffic, notifications, geolocation, edge cases) into simple, trustworthy flows.
What You'll Do
- Own problems, not just screens: Frame customer/ops problems with PMs, propose approaches, and drive from discovery -> shipped -> iterated.
- Design, prototype, validate: Create flows, wireframes, and high-fidelity prototypes; refine based on insights and data.
- Ship with Engineering: Specify behaviors, states, and edge cases; partner on event instrumentation and QA; validate in staging/production.
- Research in the field: Interview drivers/merchants, join ride-alongs, and map service journeys across our multi-sided interfaces.
Qualifications
- Portfolio with 2-3 case studies showing problem framing, constraints, rationale, and measurable impact.
- Fluency in Figma (auto-layout, variants, tokens, dev mode), prototyping tools (Figma Prototype/others), and designing for iOS & Android patterns.
- Strong interaction & systems design: state management, empty/error/offline states, notifications, and permission flows.
- Accessibility literacy (contrast, type, hit targets, semantics) and pragmatic knowledge of HIG & Material.
- Excellent written communication (rationales, specs, release notes) and collaboration with PM/EM/QA.
This role is remote, and based out of Canton/Cleveland, Ohio. Preference is given to residents of Ohio. Working in the Central or Eastern time zone is highly preferred.
Job Type: Full-time
Pay: $90,000 – $120,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance