Destination Knitting is hiring: Wholesale Sales & Marketing Manager in South Elg

Destination Knitting is a customer service-oriented distributor of yarn, books & notions for hand knitting. Run by fiber artists, we are passionate about the retail experience & helping to drive local yarn store success.

We are looking for a customer service-oriented Sales & Marketing Manager to develop & maintain the relationship with our retail store partners. This role blends a love of yarn & retail with the autonomy to deliver the entire experience; from new introductions & product education/ management to post-sale support.

Salary: $80,000 to $100,000

Job Description

•Manage the full sales cycle for current & new wholesale store accounts throughout North America

•Build & grow relationships with new & existing customers to generate new business

•Ensure daily orders & customer inquiries have been fulfilled & answered

•Collaborate with marketing team to create & deliver commercially viable products, retail solutions & marketing materials

•Design & adapt graphic & text layouts for print & digital marketing platforms to improve consumer experience

•Actively communicate product details, promotions, patterns & launches through webinars, email & digital/print marketing materials

•Assess, manage & communicate feedback from customers to ensure success

•Lead successful organization & execution of trade show booths

•Conduct in person meetings with key customer accounts (some travel required)

•Work closely with fulfillment, warehouse & customer service team to ensure elevated customer service experience is achieved

•Collaborate with marketing team to develop B2C classes, workshops, yarn tastings & retreats, then assist in ensuring successful customer execution

•Support & maintain an exciting, creative, high energy team environment

•Engage in transparent, informational communication flow both up & down the management chain

Skill Set

•5+ years of professional business development or B2B sales

•Deep understanding of yarn, fibers, knitting & crochet

•Design expertise using Adobe Creative Suite (Photoshop, InDesign, Illustrator)

•Excellent presentation & communication skills

•Expertise in retail visual merchandising, store demographics & retail product portfolio management

•Strong knowledge of knitwear pattern designers, knit designs & pattern comprehension

•Excellent verbal & written communication skills

•Experience writing romance copy

•Strong project, time & deadline management skills

•Competent & responsible with a high level of accountability

•Ability to adapt to change & business growth