VXI Global Solutions
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
People Analytics Analyst
About VXI
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions across multiple industries. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, South America, Asia, Europe, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world's most-respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position.
In 2022, Bain Capital re-invested in the organization after completing a buy-out from another private equity firm. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders.
For more information about VXI, visit: www.vxi.com
About the Role
We are seeking a data-driven and business savvy
People Analytics Analyst
to join our team. This role will be critical in transforming HR and Talent Acquisition data into actionable insights that drive smarter workforce planning, improve hiring outcomes, and strengthen employee engagement. The ideal candidate is equally comfortable analyzing data, building dashboards, and partnering with leaders to solve talent challenges.
Key Responsibilities
Talent Acquisition Analytics & Workforce Planning
Partner with Recruiting leadership to measure and optimize the effectiveness of talent acquisition strategies, sourcing channels, and employer brand initiatives. Analyze recruiting funnel metrics (e.g., applicants per requisition, time-to-fill, quality-of-hire, candidate conversion rates, cost-per-hire) to identify bottlenecks and recommend improvements. Develop forecasting models to anticipate future hiring needs aligned with business growth, attrition patterns, and labor market trends. Leverage pre-hire assessment data (cognitive, behavioral, and skills-based) to identify patterns and correlations with on-the-job performance, retention, and promotion velocity. Apply predictive modeling techniques (e.g., regression, machine learning) to forecast candidate success probabilities and build data-driven candidate fit models. Create and maintain optimal candidate profiles that highlight the traits, experiences, and competencies most predictive of success, guiding recruiters and hiring managers toward evidence-based selection. Provide insights on candidate experience, offer acceptance rates, and pipeline health to improve recruiting efficiency. People Analytics & HR Strategy
Collect, clean, and analyze HR data from multiple systems (HRIS, ATS, assessment platforms, engagement tools) to deliver workforce insights. Build and maintain dashboards and scorecards to support leaders with visibility into headcount, turnover, employee engagement, and compensation trends. Support predictive analytics projects (e.g., attrition risk modeling, new hire success forecasting, engagement-performance correlations). Ensure accuracy, compliance, and ethical use of employee data across HR and TA processes. Provide ad-hoc reporting and recommendations to HR, TA, and business leaders. Qualifications
Bachelor's degree in Business, Statistics, Economics or related field (Master's preferred). 2-4 years of experience in HR or TA analytics, business intelligence, or workforce planning. Proficiency in data tools such as Excel, SQL, Python, Superset, or similar tools (i.e. Tableau, Power BI) Experience with Workday and pre-hire assessments (e.g., cognitive/behavioral/skills testing tools). Familiarity with predictive analytics techniques applied to talent acquisition or workforce data. Strong analytical skills with the ability to connect people data to business outcomes. Excellent communication skills, with the ability to tell compelling, data-driven stories. High attention to detail and commitment to data quality.
Location:
Virtual
Department:
Human Resources & Talent Acquisition
Reports To:
CHRO
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We're committed to bringing passion and customer focus to the business.
People Analytics Analyst
About VXI
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions across multiple industries. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, South America, Asia, Europe, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world's most-respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position.
In 2022, Bain Capital re-invested in the organization after completing a buy-out from another private equity firm. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders.
For more information about VXI, visit: www.vxi.com
About the Role
We are seeking a data-driven and business savvy
People Analytics Analyst
to join our team. This role will be critical in transforming HR and Talent Acquisition data into actionable insights that drive smarter workforce planning, improve hiring outcomes, and strengthen employee engagement. The ideal candidate is equally comfortable analyzing data, building dashboards, and partnering with leaders to solve talent challenges.
Key Responsibilities
Talent Acquisition Analytics & Workforce Planning
Partner with Recruiting leadership to measure and optimize the effectiveness of talent acquisition strategies, sourcing channels, and employer brand initiatives. Analyze recruiting funnel metrics (e.g., applicants per requisition, time-to-fill, quality-of-hire, candidate conversion rates, cost-per-hire) to identify bottlenecks and recommend improvements. Develop forecasting models to anticipate future hiring needs aligned with business growth, attrition patterns, and labor market trends. Leverage pre-hire assessment data (cognitive, behavioral, and skills-based) to identify patterns and correlations with on-the-job performance, retention, and promotion velocity. Apply predictive modeling techniques (e.g., regression, machine learning) to forecast candidate success probabilities and build data-driven candidate fit models. Create and maintain optimal candidate profiles that highlight the traits, experiences, and competencies most predictive of success, guiding recruiters and hiring managers toward evidence-based selection. Provide insights on candidate experience, offer acceptance rates, and pipeline health to improve recruiting efficiency. People Analytics & HR Strategy
Collect, clean, and analyze HR data from multiple systems (HRIS, ATS, assessment platforms, engagement tools) to deliver workforce insights. Build and maintain dashboards and scorecards to support leaders with visibility into headcount, turnover, employee engagement, and compensation trends. Support predictive analytics projects (e.g., attrition risk modeling, new hire success forecasting, engagement-performance correlations). Ensure accuracy, compliance, and ethical use of employee data across HR and TA processes. Provide ad-hoc reporting and recommendations to HR, TA, and business leaders. Qualifications
Bachelor's degree in Business, Statistics, Economics or related field (Master's preferred). 2-4 years of experience in HR or TA analytics, business intelligence, or workforce planning. Proficiency in data tools such as Excel, SQL, Python, Superset, or similar tools (i.e. Tableau, Power BI) Experience with Workday and pre-hire assessments (e.g., cognitive/behavioral/skills testing tools). Familiarity with predictive analytics techniques applied to talent acquisition or workforce data. Strong analytical skills with the ability to connect people data to business outcomes. Excellent communication skills, with the ability to tell compelling, data-driven stories. High attention to detail and commitment to data quality.
Location:
Virtual
Department:
Human Resources & Talent Acquisition
Reports To:
CHRO
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!