Receptionist Job at Lifepoint Health® in Somerset

Overview

Lake Cumberland Regional Hospital is a modern, state-of-the-art 295-bed acute care facility with an advanced neurosurgery program and Spine Center accreditation, offering a range of specialty services. This role provides administrative support, serves as a receptionist, performs clerical and customer service functions, and supports non-technical duties in Practices or Departments.

Position Summary

Provide administrative support, perform as a receptionist, and handle clerical and customer service functions in addition to non-technical duties in Practices or Departments.

Reports to

Office Manager / Supervisor or Dept Director

FLSA

Non-exempt

Required Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Essential Functions

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates work flow and maintains records of office activities.
• Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.
• Call Center experience, preferred.

Non-Essential Functions

• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance with the existing dress code.

Education

• High School Diploma or equivalent, preferred
• Associate degree preferred

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care

EEOC Statement

Lake Cumberland Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum. We believe that success is achieved through talented people and strive to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.